1. Los Angeles City College Student Services Village 100
OFFICE OF
SPECIAL SERVICES
Student Services Village 100
Phone :( 323) ext

2. Monday – Thursday 8:00 am – 4:30pm
Our Mission
The Office of Special Services’ (OSS) mission is to facilitate equal access for students with disabilities, allowing full participation in educational programs, services, and campus activities through appropriate and reasonable accommodations.
Office Hours
Monday – Thursday 8:00 am – 4:30pm
Friday 8:00am – 2:30pm

3. Types of Disabilities Acquired Brain Injury (Stroke, TBI)
Blind or Low Vision
Deaf or Hard of Hearing
Developmental Disability
Learning Disability
Mobility Disability
Psychological Disability
Speech-Language Disability
Other Disabilities: Health, PTSD, ADD, etc.

4. Application Process
New students requesting services are required to complete an OSS new student application and submit a “professional verification of disability” signed by an appropriate professional. In addition, students must complete the OSS orientation.
Continuing students, if requesting support services, must update their OSS application each semester in attendance.
General OSS Applications
Application Packet (New Student) [.doc] or [PDF]
Application Packet (Continuing Student) [.doc] or [PDF]

5. Services Offered at OSS
Academic Accommodation Authorizations
Academic Counseling
Access to Assistive Technology
Assistive/Adaptive Technology Training
Alternate-Text Production
Braille Transcription
Classroom and Test Accommodations
Large-Print Magnification
Learning Disabilities Assessment

6. Services Offered at OSS
Liaison with college faculty and staff
On-campus Mobility Orientation
Priority Registration
Readers or Scribes for Exams
Referrals (on/off campus support)
Sign Language Interpreting Services
Specialized Instruction
Specialized Tutoring
Student Education Contract
Student Educational Plan

7. Accommodation Services
The Accommodation Services Department provides proctoring and ensures the integrity of the testing center for OSS students. Testing accommodations may include:
Extended time for exams Distraction-reduced exam space Computer assisted format Alternate text format Spell Checker Braille transcription Reader Scribe
Other (to be determined based on student evaluation and educational limitations)
For specific information on exams or general questions, please contact Accommodations Services ext. 2277

8. Learning Disabilities Services
Learning Disabilities Services are designed to provide educational support for currently enrolled LACC students with verified learning disabilities. The goal of the program is to promote success in an environment that is encouraging, accepting, and non-judgmental.
Each student works with their Learning Disabilities Specialist to determine the following:
Eligibility for services
Learning strengths, weaknesses and degree of impact the disability has on the learning process
Appropriate accommodations/academic adjustments
Recommendation and referral on and off campus
For specific questions or to schedule an appointment to see a Learning Disabilities Specialist, call ext. 2270

9. High Technology Center
The High Technology Center is located in the Student Service Village, Room # 103. OSS students learn and acquire new computer skills utilizing assistive computer technology:
Daisy Readers
Note-Taking Devices
Pen Top Computers
Tactile Graphics
Assistive hardware
Mice and keyboard
Braille Display
Screen Magnification Device (CCTV)
Assistive software
Screen Reader (JAWS)
Screen Magnification (Zoom Text)
Scan and Read ( Kurzweil, Read and Write Gold)
Voice Recognition (Dragon Naturally Speaking)

10. Alternate Text Production Center
The Alternate Text Production Center is located near the High Technology Center, in SSV Room # 106. OSS students are provided access to alternate-textbook formats when authorized by their OSS counselor/specialist for their academic courses.
Link to forms:
To request Electronic Text (etext) formats [.doc] or [PDF]
To request Braille Format [.doc] or [PDF]
To Request Large Print Format [.doc] or [PDF]
To request Assistive Technology Equipment for classroom use [.doc] or [PDF]
Alternate Media Policy [.doc] or [PDF]
Web Accessibility/Section 508 [.doc] or [PDF

11. Sign Language Interpreting
The Sign Language Interpreters’ Office is located in the Office of Special Services, Room # 104G. OSS provides American Sign Language Interpreters for eligible students in academic classes who are Deaf or hard of hearing and enrolled in the Office of Special Services. To request American Sign Language Interpreting services, please make an appointment with the OSS Senior Sign Language Interpreter.
Classroom instruction
Tutoring
Counseling appointments
Sign Language Interpreter Requests [.doc] or [PDF]

12. Counseling Services
OSS provides specialized academic and vocational counseling for OSS students with disabilities.
Counseling services include:
Development of the Student Education Contract
Development of the Student Education Plan
Determination of reasonable academic accommodations or adjustments based on the student’s documented needs
Referrals to and coordination with campus support services and community agencies
Liaison with college faculty and staff
To make an appointment to see an OSS Counselor call (323) ext. 2270

13. OSS Tutoring Services
The OSS Tutorial Center is located in SSV 100, Room #102. The goal of the Center is to encourage and assist each student to be an independent successful learner to the greatest possible extent. Peer tutors provide specialized tutoring to registered OSS students.
Individualized tutoring sessions focus on developing learning strategies and study techniques based on the student’s learning styles and accommodations, including assistive technology.
For specific information about tutoring call
(323) 953 – 4000 ext. 2273

14. OUR STAFF Randy Anderson, M.S., SLP Alfredo Quispe, B.A.
Dean of Special Programs
Senior Sign Language Interpreter
Silvy Olivares, B.S.
Lisa Chen, B. A.
Senior Secretary
Sign Language Interpreter Specialist II
Susan Matranga, M.A.
Romina Mena
Learning Disability Specialist
Donna Morley, M.A.
Michelle Hernandez
Robert Dominick, M.A.
Anna Zamarripa
Professor of Counseling
Aida Dzhanunts, M.S., CRC
Cheryl Morrison
Instructional Assistant, Assistive Technology
Michele Mattier
Kelvin Luong, B.S.
Special Services Assistant-OSS Registration