1. Program Review Presentation 4/18/12
ARC Library
Program Review Presentation
4/18/12

2. Program Description Instruction Services Resources Credit classes
Instruction sessions
Tutorials and other instructional materials
Services
Research assistance
Textbooks reserves
Interlibrary Loan
Resources
Print and media
Electronic databases
Computers
Study space
Brief Description of your program. Who are you? One Slide, 2 minutes

3. Benchmarks ARC Overall Success Rate (Fall 2011): 72.7%
Success Rates of Students Enrolled in Library Courses
06-07
07-08
08-09
09-10
10-11
LIBR 102
47.3%
65.0%
LIBR 318
43.2%
61.7%
69.7%
73.8%
LIBR 325
54.2%
59.3%
64.2%
59.9%
72.4%

4. Benchmarks (Fall 2011 Data)
ARC Overall Success Rate: %
Success Rates of Library users
Checked out at least one item: %
Checked something out 20 or more times: 74.8%
Used a library computer 20 or more times: 80.0%
Had a library orientation: %

5. Other Indicators Questions asked at the Research Help Desk
2005/06: 20,500
2010/11: 44,000
Research Questions
2005/06: 7300
2010/11: 20,000
Circulation
2005/06: 46,500
2010/11: 96,000
Gate Count
From October 2010 – September 2011, approximately 607,000 individuals entered the library.

6. Program -- Challenges Meeting User Needs Outreach Marketing/Publicity
The Library serves a very large, constantly changing student population with diverse learning styles and needs.
Outreach
The success of the Library program is dependent on a strong working relationship with classroom faculty.
Marketing/Publicity
Facilities
With great use, come great challenges.
Change
Keeping up with the pace of change in
academic libraries is an ongoing challenge
which affects staffing, resources, and
technology.

7. Planning Implications
Instructional Service Modes 
Continually evaluate the effectiveness of our instructional service modes. Explore innovative technologies and instructional models that can be used to provide instruction and research assistance to students.
Resources 
Continually review and update library resources to ensure they meet the needs of students.
Outreach/Marketing 
Communicate the value, utility, and importance of library services and information literacy to faculty, students, administration and staff.
Facilities
Provide a safe, clean, well-equipped library facility that supports independent and collaborative research and study.
Change 
Work collaboratively with staff and administration to develop plans for allocating resources and establishing staffing models that best meet the needs of students and the library program.

8. Resource Allocations
Additional classified staff to assist with public services.
Staffing, resources, and policies to ensure safety and security in the building.
Stable library materials funding formula across the district.

9. Questions?