US DataVault There are 2 kinds of people… revised 01/2015.

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Presentation transcript:

US DataVault There are 2 kinds of people… revised 01/2015

“In our world, there are two kinds of people, those who backup and those who wish they had.” Painful but true, but backing up your data is a pain. Having to restore your data after a data loss event is awful, if everything goes well and impossible if it doesn’t. The Gartner Group did a study in 2003 that indicated that 80% of businesses that experience a significant loss of critical data and were unable to restore it, went out of business within 12 months of the event. Part of that same study demonstrated that Tape Backup failed to restore 54% of the time. That’s 1 of every 2 tapes failing to restore your data. Most companies’ data backups span more than 2 tapes. Managing a Tape Backup Solution is very expensive when you calculate the man hours dedicated it, the capital equipment, the ongoing cost of media, offsite transport (especially if it’s third party), additional time for encryption time and the risk of restoration failure.

The backup paradigm has shifted With Hurricanes Katrina, Rita and Wilma we are slapped in the face with the fact that there are forces, over which man has no control, that can devastate entire cities and regions. We know that other natural disasters can be just as dangerous; earthquakes, floods, fire. After an event it can be just as bad with looting, arson, civil unrest and refugee issues. These latest events affected an entire region of the US, the crisis is ongoing. Many businesses who thought they had protected their business critical data with tape backup solutions are realizing that the solution on which they bet their business is scattered throughout the fields of Mississippi and Alabama, lying in the sun (melting) or under some foul mixture of water, sewage and chemical residue in New Orleans. Tape, in these situations, is unrestorable. You can no longer carry your Tape Backup across town for off-site security, it must go out of region to truly be secure. Your business can replace your premise, your fixtures, your PC’s, servers and network, even your employees. There is only one thing that cannot be replaced, your business critical data. It is the only thing you create that is unique to your business. What’s the urgency?

Wouldn’t it be great if there were a better solution for data backup? I want a backup solution that’s: SIMPLE it’s here SECURE true 440 bit Blowfish encryption COST EFFECTIVE yes, especially when compared to our competitors COMPLIANT for HIPAA, Sarbanes-Oxley, GLBA and SSAE16 OFF SITE stored in two redundant data centers AUTOMATED set and forget EASY TO RESTORE it’s live, just download it, from the file level, if you want NOT TAPE disk-to-disk, reliable, fast, durable media US DataVault has provided this solution to many customers large and small with zero failures to restore. Do you want to know more? Wouldn’t it be great if…

Since 2001 US DataVault has provided Live Disk-to-Disk Automated Off-site Data Storage and Backup Services to businesses of all sizes. After seeing the aftermath of the attacks on our country on September 11, and the Corporate Scandals that prompted new federal compliance regulations for data, US DataVault launched a service that addresses many of the compliance and business continuity concerns faced by today’s businesses. US DataVault developed a solution that brings Data Backup and Storage out of the Dark Ages of Tape Backup and into the modern Cloud environment. With all businesses having the option of high speed or broadband internet, the US DataVault Solution makes sense as the primary data backup vehicle for your business. US DataVault stores your business critical data live. It’s available 24/7/365 and can be restored in its entirety or from the individual file level, anytime! US DataVault

US DataVault stores your business critical data in two US Data Centers, our primary facility in SLC UT (our NOC) and a secondary facility in Las Vegas, NV. All of our Data Facilities are Carrier Grade Facilities. Our SLC Facility is an Equinix center located in the third most lit building in the world and is the primary telecommunications peering point for the southwestern US. US DataVault has over 640GBPS of available bandwidth, if needed. It is designed for % reliability (no more than 5 minutes average downtime per year), is SSAE 16 Type II Certified (replacement for SAS 70 Type II), as well as HIPAA and PCI Compliant. Security at our facilities is very tight, no public access, 5 layers of physical security (mantraps, biometric, authorized escorts at all times, by appointment only, armed security officers controlling all access and credential verification). Virtual security is even tighter. Our facilities share multiple power grids and have multiple redundant backup generators with at least 3 days of fuel on-site. We chose our Las Vegas facility for our secondary site because like SLC it is in a geologically stable region, not generally affected by natural disasters, such as earthquake and hurricanes. It’s also geographically diverse, so that any event affecting one of the centers would not likely affect the other. US DataVault’s US data centers are connected via private OC-48 fiber. US DataVault

The US DataVault Backup Pro software is: Secure – True 440 Blowfish encryption Compact – US DataVault Backup Pro has a 12MB footprint on your device, other backup software companies’ products are as large as 600MB. Reliable – This software is in it’s 16 th version and has been around for more than 11 years. A very solid track record with very solid and demanding customers that can’t afford to take chances. Intuitive – USDV Backup Pro software is simple and easy to use. It was designed to work with all popular OS’s so you don’t have to learn a cumbersome, complex new application. US DataVault Backup Pro has been designed and built specifically for the wide range of needs and performance required by our customers. US DataVault’s Backup Pro Software

You download and install our USDV Backup Pro software on your server. (It only has a 12MB footprint.) You setup the software. (With our help if needed.) You choose the folders and files you wish to back up and when. (Click “Start”) You begin to upload your data (keep in mind that the initial backup may take some time, the speed is governed by your internet access bandwidth) This first installation and setup generally takes 10 minutes or less, after that you simply schedule the backup for when you want it, it’s automated. You will receive an message giving you the status of each backup when complete. That’s easy. To restore you simply go to the interface and choose the entire backup or maybe just the file you accidentally deleted a few days ago and click restore. The heart of the solution is the software. Our software and solution is typically delivered within 24 hours of placing your order via and faster if you call us to set up your Devices or Account. How is it done?

US DataVault is priced very competitively and often we are asked how we can deliver an enterprise class product at our price points and remain in business. The next few slides illustrate how. US DataVault is debt free We control our own all fiber OC-48 network through all carrier grade facilities in the US with an additional 5 in Europe. We don't have a large marketing budget, as some of our competitors do, spending millions per year. We prefer to put that money to better use by making USDV stronger, faster, more reliable and secure, more accessible, and many times, less expensive. We tightly control our overhead expenses through automation and via a global network of certified contract engineers, so we don't carry a huge personnel load, only management and administration. Also, we acquired our network infrastructure years ago when the dot.coms went bust and were able to pick up this infrastructure at costs that were easy to sustain and not a burden that had to be passed to Clients. US DataVault’s Competitive Advantage

We produce our own product, in house. We don't sell someone else's data storage services, as many companies do. We don't use the facilities of the large retail commercial data center providers, such as, IBM, Sungard, AT&T, etc. We have our own space within Equinix facilities making us more secure in higher grade data facilities. US DataVault sincerely believes that our pricing represents the true market value of this industry, although most competitors can only offer their wholesale rates at $3 per GB, our highest retail pricing bracket is $5 per GB. Our main competitors are eVault, LiveVault, AmeriVault, Carbonite, Symantec and a few others. Most of our competitors do not offer this service on an all-inclusive price basis, they tend to nickel and dime their customers with seat licenses, server number restrictions, restore fees or transfer limits. US DataVault doesn't have to do that, we have our own facilities and our own bandwidth. US DataVault doesn't have to charge customers for individual licensing, instead there's an unlimited license for our software that's built in to the all-inclusive price. This license covers any servers, workstations, remote users, locations, etc. that each customer has, it's licensed per customer not per device or location. US DataVault Competitive Advantage

Customer Service – Often the only differentiator, we pride ourselves on having never lost one customer due to customer service, Tech or solution issues. And we are available to you 24x7x365! Infrastructure – We have the most robust and redundant solution infrastructure in this industry, because we totally control ours, many of our competitors rely on third party providers. Competitive Advantage – As illustrated in the next slide, US DataVault’s pricing is in line with our costs in order to foster a long term relationship with our customers. Software – Our US DataVault Backup Pro provides our customers the best backup software solution with an outstanding level of security including Blowfish 448 Encryption. Redundancy – US DataVault stores your data in two Data Facilities at no additional cost to you. What makes US DataVault the best?

Key differences between US DataVault and our main competitors US DataVaultE-VaultLiveVault Price GB per Year (100gb Minimum) $1.50 NO Setup Fees$85-$139 setup fee$119 - $150 setup + hardware starting at $5,000 above 100GB Encryption256 bit AES128bit256bit AES Tech Support24/7 + Live Tech Chat M-F 9-5 8am – 5pm24/7 Supported PlatformsWindows, Linux, Unix, Sun Solaris, Mac OSX, HP-UX, Novell Windows Windows, Sun Solaris, Linux Dedicated SoftwareYes – US DataVault Backup Pro v10.8 Yes – Unknown AgentNo – Web Based Additional HardwareNONE Yes above 100GB # of data centers where data is stored 211 Ability to connect to data centers via Point to Points / Frame Relay YES no

As you can see in the previous slide, there are many differences between US DataVault and our main competition. Of course the price is obvious, but to us, the most important are Live Support, Compliance and Security. USDV has been providing constantly accessible, secure data space for over 14 years with not a single loss of Client data. Not 1 byte. And, we have never failed to restore a Client’s data quickly and completely! Everything you need to do and all of the tools you require are contained within our USDV Backup Pro software, or via our proprietary on-line Cloud Management Console. NO USDV personnel have access to Client data as we do not have the encryption key. ALL Client data is compressed and encrypted BEFORE it leaves your facility. USDV provides 24x7 tech support access as well as live on-line tech chat M-F from 9-5 Eastern time. Clients always have phone access to us for anything they need. So anytime a Client has an urgent problem all they ever need to do is CALL US, anytime. It is our mandate to be there for them. USDV is fully compliant with all Federal laws and regulations concerning data security. As well as all industry and insurance codes. There are NEVER any hidden or unexpected costs with USDV. US DataVault emerges as the only viable and secure solution that meets all backup requirements most businesses need and insist on. Some key differences between US DataVault and the main competitors - continued

Everyone is a potential US DataVault customer. Businesses who are under any type of government compliance regulations (HIPAA, Sarbanes-Oxley, GLBA, SSAE16 etc.) are primary candidates for US DataVault services. All of our services meet or exceed the compliance thresholds. Small and medium businesses –Most SMB’s do not have a business continuity or disaster recovery plan. With US DataVault there is no capital expense or hidden fees, it’s all inclusive. Healthcare – For obvious reasons, US DataVault is a lifeline to healthcare companies, especially small and medium doctor groups, dentists, chiropractors, optometrists, medical billing companies, medical labs, etc. Patients and businesses in recent disaster areas have lost their business and patient medical histories. All of which have to be reconstructed from memory (not good). Financial – US DataVault has SOX compliant service for financial and publicly traded companies. Our system is designed for the audit demands financial entities are often subject to. Who is a US DataVault customer?

There is a pandemic in Business Continuity occurring right now due the loss and destruction of business records by Natural Disasters. To survive, you need to pre-plan your recovery NOW! US DataVault offers it’s Cloud Continuity Program where as long as we have your data and the programs you need to access that data we can have you up and running in a virtual environment in under an hour. Guaranteed! With US DataVault, the data is live and doesn’t need to be raised from the dead, like tape. During an audit, an administrator can simply go into the US DataVault server and download the requested information from as far down the directory tree as the file level. No searching for tapes, no cumbersome guesswork, no failures to restore. When you are paying auditors $400 to $500 per hour this is a critical service in order to reduce your costs and improve the efficiency of the audit. At US DataVault, our only business is keeping YOU in business! Who is a US DataVault customer?

We want you to feel confident in US DataVault and our services. We are committed to providing the best service possible. Always feel free to contact us or your salesperson anytime with any questions you may have. General Information or Assistance: US DataVault Box 33 Pegram, TN Phone: USDV (8738) Sales: Marc Shaffer Phone: Direct Remember, if ever you have a question or problem or just need assistance, just Contact Us