Taipei Taipei Becoming an Intelligent and Ubiquitous City Taipei City Government

Table of Contents Where is Taipei? Taipei’s Strengths Key Strategy – “UI-Taipei ” Initiative Taipei’s Milestone Projects –Wireless Taipei –EasyCard Program –Taipei Technology Corridor –Government e-Document System –ITS Further Achievements Growing an Intelligent CyberCity

Where is Taipei? Area: 272 km ² 9,632 persons / km 2

Taipei’s Strengths  Broadband Infrastructure  Visionary Leadership  Pivotal Location for Global Markets  E-Services e-Government e-Community and e-Life

UbiquitousGovernment Digital City, Mobile Taipei Frequent the Net and Free up the Roads UI-Taipei Initiative

UI-Taipei Ubiquitous & Intelligent Key Strategies e-Community Vital & Friendly City e-Government Municipal Services & Efficiency E-Life Enhance Competitiveness

Milestone Projects Wireless Taipei EasyCard Program Taipei Technology Corridor e-Document System

Wireless Taipei (“World’s Largest WiFi Network City” by JiWire) Key Indicator Phase I 09/ /2005 Phase II 02/ /2005 Phase III 01/ /2006 Population Coverage 20%50%90% No. of Access Points (APs) 5002,2004,200  Innovative Business Model Public Private Partnership (PPP), A 9-year franchise BO (Build & Operate) Model  Global Pilot, Local Solution Tailor made solution for high density population based on Taipei’s strengths

9 Key Factors in Success Network Effects: Creating goods to share network effects Downstream Market (Devices & Content): Developing killer devices and application services

EasyCard Program Innovative Device EasyCard chips in watches, handsets, and MP3 players Multi-functional value- added card for Payment for parking, MRT, parking, bus, and taxi; Student ID card; Self-service libraries

Taipei Technology Corridor Generating High Revenue –Neihu Technology Park alone generated more than US$70 billion in Attracting Investment and Business Opportunities –More than 3,272 companies –Over 89,607 knowledge workers –26.19% of Taiwan’s R&D centers and 23.53% of Taipei’s business operation headquarters are situated in Neihu Technology Park Incubating Telecom Industry Chain –Infrastructure for development of components, software, devices, and contents are available, including, for example, a content academy, software R&D centers and a semi-conductor academy –Surveyed by the end of 2006

e-Document System  84% of government document interchange is processed on the system 400,000 – 500,000 transactions per month  Paperless meeting and wireless access in commissioner administrative meetings Saving about Million Sheets a Year Saving about Million Sheets a Year

Intelligent Transportation System (ITS) E-Parking E-Bus Bus Dynamic Information

Further Significant Achievements Broadband Communications Knowledge Workforce Cultivation Digital Democracy One-stop Service

Broadband Communications Facts Wireless usage:33.6% Households connected to broadband: 81.3% Household Internet penetration rate: 88% PC usage penetration rate: 91.4% Wireless campus coverage rate: 100% in 280 schools AP One of the world’s top three cities for broadband deployment Intel selected Taipei as one of its four pilot wireless communities for municipal service improvement Nortel built Asia’s largest Internet Data Center in Neihu Technology Park

Broadband Infrastructure Individual Household Internet Usage Wireless Connectivity 79.9 % 33.6 % PC Usage Penetrate Rate Internet Usage Broadband Penetrate Rate 91.4 % 88% 81.3% Survey Dec 2007

Knowledge Workforce Highly Educated Citizens –Highest number of MBAs in Asia –46% of citizens have university education –US$93 million spent every four years to fund IT education in Taipei Recognized as the Best Place to Train Knowledge Workers, for example: –Microsoft’s Future School Program –Cisco Network Academy attracted 79 Taiwan companies, providing training to 16,000 students

Digital Democracy Realized by e-Government Services –One-stop service window 400 types of services to citizens Mayor’s mail box: 4,800 letters monthly Citizen call center: 93.73% satisfaction –Epidemics and disease information and notification systems, for example: SARS, Bird Flu –Safety monitoring for disadvantaged residents –Free 3-hour on-line training course to more than 330,000 citizens –Intelligent Transportation System (ITS) Monitoring for safe roads and safe taxis e-MRT, e-Bus, e-Taxi e-Parking

One-stop Service Mayor’s Mail Box Contact for Appeal Citizen Call Center (1999) Call Center (1999) Common Platform

1999 Citizen Call Center VoIP Technology Non-stop Service Providing government information and enquiry services. In order to ensure the enquiries or complaints to be handled, 1999-generated information is recorded in One-contact service system for case tracking and reporting.

Growing an Intelligent CyberCity Enhancing Infrastructure –Full wireless Implementation: CyberCity phase III –System Integration, for example: Wi-Fi+GSM, Wi-MAX Developing Wireless-Capable Devices –Skype phone –UMA cell phone (GSM+Wi-Fi) Promoting Application Services –Intelligent Transportation System –Culture Express for cultural activity information Establishing Seamless e-Government Services –Setup a common platform and utilize the databases of various departments to provide seamless services to citizens, for example: e-Patrol, e-Ambulance