ITU/BDT Arab Regional Workshop on “VSAT & MSS Business Applications” Rapid Deployment of IP-Based VSAT Networks Robert Hanson Vice President – Regulatory Affairs Maritime Telecommunications Network Manama - Bahrain, December 2003

2 Overview Maritime Telecommunications Network (MTN) supplies broadband solutions for voice, data, Internet and compressed video for maritime applications as well as rapid-deploy terminals for terrestrial applications. MTN maintains a global network based on TCP/IP technology that provides flexible, cost effective, high- speed satellite solutions and the highest standards of quality

3 Background Founded in 1981 as Crescomm Transmission Services Pioneered mobile VSATs in 1986 –first to offer a stabilized (transmit/receive) VSAT solution for vessels at sea Over 200 stabilized and rapid-deploy VSAT systems in service today Over 50 installations contracted for the next 12 months

4 Highlights Over 16 Years Experience Dedicated to Satellite Telecommunications Global IP Network –True Seamless Global C-Band Coverage –Regional Ku-Band Coverage for Europe, Middle East, & Americas Complete Turnkey Solutions Including Telephony, Data, Internet, Terrestrial & VPN Network Integration, Value Added Enhanced Services, Billing Solutions and More Extensive Monitoring and Reporting Capabilities Experienced, Full-time Technical and Corporate Staff Engineering and Consulting Services

5 Services VSAT Networks –Satellite Network Connectivity –Teleport Network Infrastructure –Terrestrial Networks –Disaster Recovery ShipNet –C-Band Global Coverage DirectNet –Ku-Band Regional Coverage Communication Services –Interface Experience –Voice & Fax –Corporate Data –Internet –Virtual Private Networks (VPN) Technical Services –VSAT Installation –Maintenance –Spare Parts –24/7 Network Operations Center –Network Engineering Research and Development Enhanced Services –Voice Billing Systems & Options –Phone Cards –Shore to Ship Calling –Broadcast Video Services –Wireless Services –OceanNews

6 Network Evolution SCPC –Fixed Costs –Fixed Channel Bandwidth Dynamic Bandwidth Allocation –Flexible Bandwidth Allocations –Finite Channel Allocations ShipNet –IP-based, –Shore-to-Ship Burstability –Dedicated Ship-to-Shore Channel DirectNet –IP-based –Bi-directional Burstability –TCP Acceleration

7 VSAT Networks Satellite Network Connectivity – Seamless Global C-Band Space Coverage – Regional Ku-band Coverage Europe, Middle East and Americas Regions Teleport Network Infrastructure –Global Teleport Network Including 5 International Gateways Terrestrial Networks –Resilient and Diversified –Interconnected to Provide a Single Global Network

8 Resilient Terrestrial Network

9 Network Disaster Recovery Teleports –Located in Areas Not Prone to Natural Disasters –Equipped With a Full Complement of Redundant Equipment and Backup Systems including UPS, Generators, Routers, Modems, Up/Down Converters, Power Amplifiers, DACS and Related Equipment Terrestrial –Facilities Interconnected By a Redundant IP Backbone –SDH Protected, Diverse Circuits –VPN Backup Via Multiple ISPs –Fiber Restoration Via Satellite Voice Termination –Redundant Switches and VoIP Gateways in Diverse Locations –Primary Switches Located in Miramar, FL –Secondary Switches Located in New York, New Jersey & Netherlands

10 ShipNet Advantages Point-to-Multipoint Burstable Shore- to-Ship Circuit Dedicated SCPC Ship-to-Shore Circuit Data Rates up to Mbps Quality of Service (QoS) Support for Voice & Video C-Band Reliability in all Weather Conditions IP-Based Flexible Voice and Data Termination Real-Time Monitoring and Reporting Seamless Global Coverage

11 DirectNet Advantages TCP acceleration: enhances throughput by allowing full use of available bandwidth 3-Way Handshake acceleration and DNS caching increase user satisfaction and HTTP performance Network management software offers centralized software upgrades, configuration changes, real-time monitoring, historical reporting and automatic satellite power adjustments Turbo Forward Error Correction increases link reliability Ship-to-Shore Data Rates from 64 Kbps to 5.75 Mbps Shore-to-Ship data rates from 64 Kbps to 11.5 Mbps

12 Stabilized VSAT Systems Both C- & Ku-Band applications –C-Band Systems from 2.4 meter and larger –Ku-Band systems from 1.0 meter and larger MTN provides all equipment, project engineering, logistics, installation, training and spares as required Redundancy and Disaster Recovery options in both C- and Ku-Band

13 Maritime VSAT Systems 3-axis stabilization Pointing accuracy greater than 0.2° Withstands harsh maritime conditions –Corrosion –Shock & Vibration –High wind load –Vessel movements

14 Mobile VSAT Systems Self-contained & mobile Always ready for communication Full-motion video while moving Wireless connectivity to external voice, video and data sources

15 Rapid-Deploy VSAT Systems Self-contained Includes power & wireless links Automatic deployment of antenna Acquisition of satellite within 5 min.

16 Flyaway Systems Highly portable –app. 150 kg Set up in less than 60 minutes Pre-programmed settings Automatically finds the satellite

17 Network Operations Center Technical Troubleshooting –NOC Technicians provide first- and second-level RF, data and network troubleshooting –Full-time degreed engineers support third-level data and network support Real-Time Monitoring of System Availability –As a value-added feature, MTN gives customers access to Web-Based monitoring tools that provides real-time system status and bandwidth usage reporting Bandwidth Utilization Circuit Availability MTN’s Average Uptime for all sites for Past 12 Months is over 96% Includes circumstances beyond MTN and customer control including physical blockage, local interference and sun outages MTN Is Committed to Providing Unparalleled Customer Support. Our 24 Hour NOC is Always Available to Address Service-Related Issues or Arrange Worldwide Technical Service

18 Installation, Service & Maintenance Pre-testing and configuration of all equipment Complete installation of all components Network engineering and integration –e.g. voice & data switches and LAN Project management –From planning to implementation Logistics, shipping and warehousing Scheduled preventive maintenance 24x7 Network monitoring Technology upgrades Spare parts and repairs

19 Global Spare Parts Current parts depots… Miramar, Florida Juneau, Alaska Amsterdam, Netherlands Cairo, Egypt Sydney, Australia Stavanger, Norway and the list is growing MTN stores in excess of $3 million in spare parts at various locations throughout the world to minimize the mean time to repair.

20 The MTN Advantage Leader in voice & data services for maritime and rapid-deploy applications Extensive experience & infrastructure Always-on, global, highly-resilient networks Engineering and R&D expertise The Global Satellite Solution Provider