Iain Shaw Head of Agency and Older People’s Services Older People’s Strategy

Introduction Why we did it: Rationale How we did it: Research and strategy development The strategy: Understanding the ageing population Demographic projections Vision: 4 key themes Objectives and evidence 2

Why we did it: Rationale Demographic change: Over 65s in London to reach 1.4 million by 2030 Peabody estimated to house over 7,500 (currently at 5,800) Funding cuts: Although pensions and benefits for older people have escaped existing welfare reforms, there have been huge reductions to support services 3 Older People’ Strategy (July 2015)

How: Research and strategy development 4 ExCo and Board review and sign off Consultation with senior managers Strategy drafting Focus groups with 18 employees Telephone survey – 1,070 residents In-depth interviews – 41 residents Demographic projections Literature review Research Strategy

Understanding the ageing population Language: defining ‘older people’ Economics: over 1.6m pensioners in relative poverty Work and volunteering: employed people over pension age has doubled in past 20 years. Volunteering by older people worth over £10 billion annually to UK economy by 2030 Health and Wellbeing: Life expectancy up, but so is proportion of older people’s lives spent in poor health Housing: Older households expected to make up almost half of project growth in households by 2026 Social care: reduction in social care services, complete removal of many local authority floating support schemes 5 Older People’ Strategy (July 2015)

Demographic projections Peabody age profile similar to London – projections assume this will continue Number of over 65s to increase by 12% by 2020, and by 51% by 2030 Number of over 80s to increase by 17% by 2020, and by 63% by Older People’ Strategy (July 2015)

Vision for Older People’s Strategy Help older residents to live independently for as long as possible in their homes Promote older people’s involvement in the community and increase their engagement with family and friends Promote well-being and healthy living for older people Increase the availability and improve the quality and diversity of specialist housing for older people 7

Help older residents to live independently Peabody will: Expand our Handyperson Service, including incorporating aids and adaptations work, and establish a Handyperson Service in Thamesmead. Review the provision of aids and adaptations, focusing on removing blockages in the process, and utilising the Handyperson Service as a fast response for smaller jobs. 8 29% of over 65s want ‘someone to make adaptations to my home’ 46% of over 65s want ‘someone to come round and to odd jobs’

Help older residents to live independently Peabody will: Introduce a new approach towards allocations of ground floor dwellings, and run a supported move pilot. Review the lettable standard for older and vulnerable people’s homes, including sheltered housing and internal transfers. 9 10% of over 65s have difficulty getting up and down the stairs 11% of year olds want to move to the ground floor

Help older residents to live independently Peabody will: Increase our offer to older residents by expanding the floating support service, including an employee specifically designated to support our residents in Thamesmead % of over 65s want someone to ‘come round and have a cup of tea’ 12% of over 65s want someone to ‘come round and see how I am’

Promote involvement in the community Peabody will: Develop and deliver a new hyperlocal (i.e. estate based) model of volunteering for older people, increasing befriending and volunteering opportunities in 5 of Peabody’s volunteers are aged over 50 19% of over 50s volunteer in their free time

Promote involvement in the community ‘I’m not interested in volunteering but I would like to go out more and socialise.’ Develop and deliver a range of community based activities across London for older residents. 12 Peabody will: 90% of residents surveyed would be happy to be contacted in the future on the answers they gave Peabody will: Introduce formal resident consultation and feedback mechanism for the strategy, and run service development workshops with residents to co-design and co-produce services.

Promote well-being and healthy living 13 Peabody will: Develop a community based social prescribing model using our experience of LinkAge Plus, and integrate this into existing service provision. ‘Home visits from GPs are becoming less common – we should be looking more at telecare and telehealth solutions’ Explore how technology can be better incorporated into the work of our employees and the lives of our residents, including the development of a telecare/ telehealth proposals Review the provision and distribution of service information with our older residents and explore new ways of working to encourage better engagement with local services.

Availability and quality of specialist housing 14 Peabody will: Review sheltered housing provision, with a view to enhancing and improving existing sites Ensure new builds and redevelopments for older people are built to HAPPI standards Include the potential for specialist and older people’s housing provision housing in our offer to local authorities in all major developments

Challenges for the Sector 15 Cross-sector strategic approach: housing, health, local authorities and government Partnership Working: a cross-sector approach will help us to move away from the treadmill of competition and commissioning that is still prevalent in the sector. Innovation: invest in innovation as a source of learning as well as a source of outcomes. Prevention: increase investment in preventative services. Keep it simple: many of the most successful programmes are the least complicated.

Thank You Older People’s Strategy