RP Design’s Semi-Custom e-Commerce Package

Overview RP Design’s semi-custom e-commerce package is a complete website solution. Visitors can browse a catalog of products and/or services and place orders, as well as view company-specific information pages. The number of pages, product categories and products is unlimited. The package will be initially installed with the modules described on the following pages

Navigation Module Multi-level main navigation menu implemented in Javascript and CSS such that sublevels are expanded on mouse over. This menu is customizable in terms of: font types, font colors, font sizes, box background color, mouse over effects on the links and the background (may change when the mouse is over it). This menu is horizontal and it can be placed anywhere on the website (usually across the top). It grows to the right and order of items can be customized. New items and sub-items to the main multi-level menu can be added; modified (the names of links and their targets); removed; reordered; put into the submenus or in the main menu; marked active/inactive so they will be shown or hidden respectively to visitors; access to items in the main or sub menus can be controlled on a per user role basis

Product Categories ● Multi-level product category menu – categories and sub-categories of products tree-like menu is by default displayed in the left side of the screen. This menu can be : added to; modified; reordered; deleted from; moved to the right or left sides of the screen; ordered before or after other information blocks on the screen; can be activated or deactivated; access to each category or subcategory can be controlled per user role (allowed/disallowed); This menu is used for visitors to navigate to categories or subcategories of products as well as for website managers to administer categories and products. This menu is customizable in terms of: font types, font colors, font sizes, box background color, mouse over effects on the links and the background (may change when the mouse is over it). The menu is vertical and it can grow down in size and number of categories/subcategories ● Product category administration section – this is where the above multi-level product category menu can be managed as described above. This section can only be used when category menu is text based. If category menu is image based, then modifications must be done under maintenance contract.

Shopping Catalog Visitors can browse through the catalog of products by navigating with the product category menu or by searching with keywords for matching products. Products will be listed with an image, a product catalog number and product name. The product list can be sorted by any of the columns in ascending or descending order. The number of products listed per page can be configured by the administrator such that as many pages (and links) will be generated as there are products.

Product Details From the listing a visitor can go to a product details page where a larger image is displayed, as well as a description and pricing information of the product or service as described by the website administrator.

Additional Product Details Any additional product information, such as ingredients, special instructions, etc. can be entered in product admin panel and displayed in product details page. Links to similar products can be entered in product admin panel and displayed in products details page with thumbnail image

Product Administration New products or services can be added, modified, removed, made active or inactive. The following properties can be specified for a product: catalog number, name, category or subcategory where the product will be listed, status (product will be shown or hidden depending on this), description, date until which the product will be marked as new/featured, date until which the product will be marked on sale an displayed with an on sale price, catalog number of similar/related products, additional information in the form of list of property name and property value One image per product/service can be easily uploaded without any special software required.

Product Price Administration This section allows the website manager to add a number of “size/regular price/sale price” triplets such that those will be available to the visitor under a particular product. When the product is within its on sale period the on sale prices will be in effect, the regular prices are in effect after the period elapses.

Shopping Cart Customers add products to their shopping cart. The customer can add, change quantity of items or delete items from the cart. A summary and quick links to “Check Out” and “View” are also placed on a Mini Cart block that displays briefly the contents of the shopping cart at any time.

Check Out The customer can “Check Out” the cart by submitting shipping information   and billing information and placing the order The currently supported payment method is the collection of customer shipping and billing information for later processing by the website maintaining organization. Other payment methods such as online authorization and processing via third party payment gateway can be developed and installed for an additional fee

Order Confirmation The customer can also print the order for his/her records. The customer receives an confirming the order. The website administrator also gets an with the new order details.

Order Administration The website administrator can list placed orders; sort listed orders by any of the columns displayed, change order status and in effect move them to 4 different folders, purge orders from any of the folders right from the orders list, view order details and print them from a special printer friendly template, print multiple orders from the orders list in a printer friendly template.

Order Details Order details will display the items ordered as well as complete shipping and billing details. Note that the actual billing of the credit card is left to the website administrator to complete. The system does NOT support automatic online authorizations through payment service providers. This feature can be added be added additionally (Please contact RP Design sales representative).

Contact Us form Contact Us form is a form that a visitor or customer can submit that will be sent to the website administrator’s address as well as recorded for later display in the admin section. The form contains the following fields: First Name, Last Name, Customer Number (if you identify your customer by such), address, Subject of Inquiry (those can be customized), Comments area. Feedback administration – allows the website administrator to list all submitted Contact Us forms, sort them by any of the listed columns, view and print the details in a printer friendly template and tidy format.

Visitors’ Help Page Allows you to publish FAQ (Frequently Asked Questions) type of page. FAQ administration – website administrator can add, modify, delete or reorganize questions and answers of any length and number.

Error Correction All forms include mandatory and optional fields such that mandatory fields are always forced to be filled by the visitor. All submitted fields are also checked for erroneous, malicious and some for sensible input by the user. Authentication & Security The following are the main security components that the application is built upon: - protecting information in transfer with SSL certificate encryption - controlling access and actions on all application objects on a user or role basis – access can be controlled for any user or group upon any action (taken by the user) to any object (a page, document, file, image etc.) within the website - user authentication with a username and password meeting certain complexity requirements. - Secure session parameters and other data by maintaining a server-side session with a certain lifetime. Private / Shared domain and SSL certificate The application is hosted under a shared domain under a sub domain, which can be chosen among available such sub domains. For example shopmall.com where the ”mysite” part can be specific by the client. This scheme provides a shared SSL certificate of no additional cost. For an additional fee the application can be hosted under a separate domain which has to be purchased separately as well as an SSL certificate for that domain IF E-commerce will be conducted. Please see RP Design sales representative for more details.