What makes Healthcare Leadership Different? Or Is It? CASBHC Brenda Morrison Engaged Public 5 May 2016
Today’s Objectives This information is: Digestible Adaptable Intuitive Accessible When Needed!!
What Leadership Models Do You Subscribe to? What Words/Concepts Best Describe Your Ideal/Aspirational Leadership?
Dr. Don Berwick: Three Eras Of Healthcare President Emeritus and Senior Fellow Institute for Healthcare Improvement, Fmr Dir. Of CMS Era I Era I – Noble, Self- Regulating Era II – Present Day Accountability, Measurement, Incentives Era III – Moral Era, Quality will be at the center
Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Healthcare Leadership Model The nine dimensions of leadership behavior
Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Essential Staying true to principles and values Proficient Holding to principles and values under pressure Strong Taking personal risks to stand up for the shared purpose Exemplary Making courageous challenges for the benefit of the service
Leading with Care Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Essential Caring for the team Proficient Recognizing underlying reasons for behavior Strong Providing opportunities for mutual support Exemplary Spreading a caring environment beyond my own area
Evaluating Information Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Essential Gathering data Proficient Scanning widely Strong Thinking creatively Exemplary Developing new concepts
Connecting our Service Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Essential Recognizing how my area of work relates to other parts of the system Proficient Understanding the culture and politics across my organization Strong Adapting to different standards and approaches outside my organization Exemplary Working strategically across the system
Sharing the Vision Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Essential Communicating to create credibility and trust Proficient Creating clear direction Strong Making long- term goals desirable Exemplary Inspiring confidence for the future
Engaging the System Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Essential Involving the team Proficient Fostering creative participation Strong Co-operating to raise the game Exemplary Stretching the team for excellence and innovation
Holding to Account Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Essential Setting clear expectations Proficient Managing and supporting performance Strong Challenging for continuous improvement Exemplary Creating a mindset for innovative change
Developing Capacity Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Essential Providing opportunities for people development Proficient Taking multiple steps to develop team members Strong Building longer-term capability Exemplary Creating systems for succession to all key roles
Influencing for Results Inspiring Shared Purpose Leading With Care Evaluating Information Connecting our Service Sharing the Vision Engaging the Team Holding to Account Developing Capability Influencing for Results Essential Engaging with others to convince or persuade Proficient Adapting my approach to connect with diverse groups Strong Developing collaborative agendas and consensus Exemplary Building sustainable commitments