“Certification Update” Sharon Means Manager, Certification & Education and Joe Perdue, CCM, CHE Academic Advisor

Certification Update Competencies Eligibility to Take the CCM Exam Preparing for the Exam Study Guide Textbooks Study Review Course Taking the Exam Passing the Exam What Happens If I Don’t Make It? Certification Maintenance

Club Management Competencies Leadership Interpersonal Skills Club Governance Accounting & Financial Management Human & Professional Resources Golf, Sports & Recreation Management Food & Beverage Management Membership & Marketing External & Governmental Influences Facilities Management

Eligibility to Take the CCM Exam 300 Total Credits 200Education Credits 100 from CMAA education At least 25 earn at chapter or regional level 50Association Activity Credits 50Additional Credits

Eligibility to Take the CCM Exam (Join CMAA Before 01/01/08) Less than a 4-Year Degree or No Degree 1 CMAA World Conference (4 ed sessions) Active membership status for minimum 5 years 6 CMAA/CMI workshops BMI I, II and III

Eligibility to Take the CCM Exam (Join CMAA Before 01/01/08) 4-Year Non-Hospitality Degree 1 CMAA World Conference (4 ed sessions) Active membership status for minimum 4 years 4 CMAA/CMI workshops BMI II and III

Eligibility to Take the Exam (Join CMAA After 01/01/08) Four-Year Non-Hospitality Degree or Less than a 4-Year Degree 1 CMAA World Conference (4 ed sessions) Active membership status for minimum 5 years 2 CMAA/CMI workshops BMI I, II and III and either BMI Golf Management or BMI Food & Beverage Management

Eligibility to Take the CCM Exam (Join CMAA Before 01/01/08) 4-Year Hospitality Degree 1 CMAA World Conference (4 ed sessions) Active membership status for minimum 3 years 2 CMAA/CMI workshops BMI III

Eligibility to Take the CCM Exam (Join CMAA After 01/01/08) 4-Year Hospitality Degree 1 CMAA World Conference (4 ed sessions) Active membership status for minimum 5 years 2 CMAA/CMI workshops BMI II & III and either BMI Golf Management or BMI Food & Beverage Management

New CCM Requirements CMAA members who joined the Association before 01/01/08 must be able to meet the “old” requirements by World Conference 2014 (six years). CMAA members who joined the Association after 01/01/08 will be required to meet the new requirements. After 2014 World Conference, all members, regardless of when they joined, will be required to meet the new requirements.

Certification Textbooks Customized Certification Edition Textbooks Food and Beverage Operations Law Facilities Bar and Beverage Operations Leadership and Management Accounting for Club Operations Contemporary Club Management White Papers on Club Management Vol 1 White Papers on Club Management Vol 2 White Papers on Club Management Vol 3 Human Resource Management Planning and Control Practical Golf Management

Certification Exam Topics (Current) Club Governance15%60 Accounting15%60 Human Resources15%60 Food and Beverage15%60 Management10%40 Marketing 7.5%30 External/Gov’t Influences 7.5%30 Facilities 7.5%30 Sports and Recreation 7.5%30

Certification Exam Topics (Future) Leadership15%60 Interpersonal Skills10%40 Club Governance10%40 Accounting & Financial Mgt.10%40 Human Resources10%40 Golf, Sports & Rec. Mgt. 10%40 Food & Beverage Mgt.10%40 Membership & Marketing10%40 External & Gov’t Influences 7.5%30 Facilities Management7.5%30

To Pass the Certification Exam Score of at least 70% overall Score of at least 50% on each section

Certification Maintenance Requirement CCM awarded for a period of five years Must earn at least 120 certification credits during the five year period for maintenance of the CCM ½ of the 120 credits must be CMAA (CMI/Chapter) Education credits