1. PRESENTED BY: CATHERINE CLARK, CPC, CPAM JENNIFER COLANGELO CULVER, MBA, CPAM KAREN MOORE, CPAM Maryland Association of Healthcare Administrative Management Certification

2. CERTIFIED PATIENT ACCOUNT MANAGER CPAM CERTIFIED CLINIC ACCOUNT MANAGER CCAM ELIGIBILITY National AAHAM member, in good standing Minimum of either four years of healthcare experience, or two years of healthcare experience and a two year college or university associates degree Professional Certification Information

3. Patient Access Billing Credit and Collections Revenue Cycle Management Overview of CPAM/CCAM Exam

4. You must attain a score of at least 70% in each section to pass that section and you must pass all four sections to pass the exam. You will be given a maximum of 8 hours to complete the exam with 2 hours allotted for each section. Exam Format and Grading Essay Worth 20 points each Quantitative Worth 15 points each Short Answer Worth 15 points each Multiple Choice Worth 5 points each True False Worth 2 points each

5. CERTIFIED PATIENT ACCOUNT TECHNICIAN CPAT CERTIFIED CLINIC ACCOUNT TECHNICIAN CCAT ELIGIBILITY National AAHAM membership is not required One year of patient accounting experience is recommended Technical Certification Information

6. Overview of CPAT/CCAT Exam Patient Access Credit and Collections Billing

7. Grading is immediate upon completion of the exam You must attain a score of at least 70% in each section to pass that section and you must pass all three sections to pass the exam. You will be given a maximum of 2 hours to complete the exam Exam Format and Grading Credit and Collections 40 Multiple Choice Questions Billing 40 Multiple Choice Questions Patient Access 40 Multiple Choice Questions

8. CERTIFIED COMPLIANCE TECHNICIAN CCT ELIGIBILITY National AAHAM membership is not required One year of patient accounting experience is recommended Technical Certification Information

9. There are four areas of focus in one section for the exam Grading is immediate upon completion of the exam You must attain a score of at least 70% to pass the exam You will be given a maximum of 1 hour to complete the exam Exam Format and Grading Non-compliance penalties Agencies that oversee healthcare compliance The seven elements of a healthcare compliance plan Knowledge of the Office of Inspector General compliance recommendations

10. CPAM/CCAM Must be an AAHAM national member in good standing by January 31 of each year Must earn forty hours of continuing education units (CEUs) within two calendar years following certification Twenty of the CEUs must be from attendance at AAHAM sponsored events (local or National Chapter events) Re-Certification

11. CPAT/CCAT Two options to retain technical certification: 1) Retake and pass the entire exam every three years OR 2) Join as a national member and earn continuing education units (CEUs) Must be an AAHAM national member in good standing by January 31 of each year Must earn thirty hours of continuing education units (CEUs) within three calendar years following certification Fifteen of the CEUs must be from attendance at AAHAM events (local or National Chapter events) Re-Certification

12. CCT The CCT certification is NOT maintainable through CEUs The CCT exam will need to be retaken every three years to maintain CCT certification Re-Certification

13. CPAM/CCAM FEES $200 for the full exam $50 for each section retake $125 for the dual certification exam CPAT/CCAT FEES $100 for the full exam $50 for each section retake $80 for the dual exam CCT FEES $100 for the full exam Fees

14. August 1, 2012 – Registration deadline for Fall exams: CPAM/CCAM August 13-24,2012 – CPAT/CCAT/CCT exams September 3, 2012 – Registration deadline for November exams: CPAT/CCAT/CCT October 22-27, 2012 – Fall CPAM/CCAM exams November 5-16, 2012 – CPAT/CCAT/CCT exams December 3, 2012 – Registration deadline for February 2013 exams: CPAT/CCAT/CCT AAHAM 2012 Certification Calendar

15. Proctoring Professional Exam Proctoring Requirements Must be proctored by a CPAM or CCAM Technical Exam Proctoring Requirements Must be proctored by a CPAM, CCAM, CPAT, CCAT, CEO, COO, CFO or Human Resources Manager Testing Locations The local MD Chapter is responsible for helping to secure a testing location as a proctor for exam day. Exam Proctor Information and Testing Locations

16. SECURITY Assuring adequate security of the testing materials before and during testing No electronic devices such a cell phones will be permitted in the exam area Only plain white paper supplied by the proctor will be allowed in the testing area All other paperwork should be removed PREPARATION Proctors should be trained in appropriate testing practices and procedures ADMINISTRATION Proctors will provide an appropriate testing atmosphere Examinees should not be permitted to take the exam at their own desk There will be two proctors for each testing facility Ethics

17. COACHING SESSIONS Sessions are provided by the MD Chapter Check www.mdaaham.com for schedulewww.mdaaham.com AAHAM MATERIAL For the professional exams AAHAM has provided material available for purchase through the website. This includes a study manual and a CD ROM of live webinars For the technical exams, AAHAM provides a downloadable CPAT/CCAT study outline included in the exam fee. A more comprehensive study manual is available for purchase. For the CCT exam, AAHAM provides a downloadable study outline included in the exam fee. Online courses are also available through AAHAM and BridgeFront. Preparing for the Exams

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20. CATHERINE CLARK, CPC, CPAM I3 Healthcare Consulting, L.L.C. 410-979-1624 Kate.clark@i3hcc.com JENNIFER COLANGELO CULVER, MBA, CPAM Global Companies Vice President, Business Development 301-838-7013 jculver@gowithglobal.com KAREN MOORE, CPAM CareMedic Workflow Consultant 404-201-6245 kmoore@caremedic.com BETH GILMORE, CPAM Maryland General Hospital Director, Patient Access 410-225-8055 dgilmore@marylandgeneral.org Contact Information