Network General Corporation Ken Boyd – VP IT & CIO Dan Brann – Director, IT Applications

Agenda Overview of Network General Highlight of our business drivers Why we selected Oracle What other vendors were evaluated Quote to Cash solution Experiences from the implementation Q & A

Corporate Positioning Who is NETWORK GENERAL? One of the largest private companies in Silicon Valley Texas Pacific Group and Silver Lake Partners bought the business from Network Associates in July 2004 Global leader in application and network performance analysis Nearly two decades of experience 13,000 customers worldwide

Distributed Portable InfiniStream Netasyst Resource Manager Visualizer Appera SnifferAppWize Network Performance Analysis Application Performance Analysis Services

What drove the Oracle decision The Business was acquired with No G&A No Systems No Infrastructure Key Decisions 1 st Tier or 2 nd Tier ERP Creation of a short list Select Vendor based on Ability to implement fast Strong core functionality Skills of the team

Quote to Cash Deployment Overview

Day 1 – July 2004

SCREAM – December 2004

FUSION – FY06 (2005) International Rollout of Financial modules – in process HRMS – in process Fulfillment Provider Consolidation – in process Customer Support enhancements – in process 10g Portal – discovery & definition Inventory Tracking & Returns Automation Enterprise Reporting & Planning Approval Manager Sales Compensation Various Enhancement Requests from SCREAM – in process

Summary 60 day deployment of G/L, Fixed Assets, Accounts Payable, and Purchasing for Day 1 90 day deployment of Marketing, TeleSales, Field Sales, Order Management, Inventory Management, Service Contracts, and Accounts Receivable 7 months to a stand-alone NGC application environment All this while hiring and building the business!

If we had to do it again… More technical consultants to support “the bubble” of effort Insist that functional groups are staffed appropriately prior to beginning project Spend more time automating key “intensely manual” processes Earlier focus on reporting needs & training

Q & A