| © 2016 Dementia Work Training Session

2 Understand dementia Learn the 10 warning signs of Alzheimer’s disease Tips in creating a dementia friendly environment Learning Outcomes

3 Dementia is a general term for a loss of memory and other thinking abilities that is serious enough to interfere with activities of daily life. What is Dementia?

4 Types of Dementia

5 Know the Facts About Alzheimer’s

6 Know the Signs of Alzheimer’s

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9 Speak clearly and be patient. Listen closely. Smile warmly and make eye contact. Respond to a look of distress. Watch for sign of change; offer help accordingly. Every day can be different. Know How to Communicate

10 Responses to occurrences in a retail setting: Forgetting to pay. Remembering and finding items. Making choices. Handling money. Communicating in a Retail Setting Practice/Discussion: Using case studies, discuss key points on how you and your team would handle the situation.

11 Small changes can make a big difference in having the space feel safe to someone with dementia. Entrances should be clearly visible and understood as an entrance. Directional signage should be clear. Creating a Dementia Friendly Physical Space

12 Use high-powered lighting using natural light whenever possible. Use plain flooring – not shiny, not slippery. Have family/unisex restrooms or changing facilities. Creating a Dementia Friendly Physical Space

13 Design quiet areas for someone who may be felling anxious or confused. Include seating in large spaces (i.e. waiting areas) to help someone relax. Ensure areas are free of clutter and arranged for easy physical movement. Creating a Dementia Friendly Physical Space

14 How can your organization create a more dementia friendly physical environment? What ideas should you consider? Creating a Dementia Friendly Physical Space Practice/Discussion: What is one idea you learned that you will implement within the next month to become more Dementia Work?

15 Alzheimer’s Association Minnesota North Dakota Senior LinkAge Line® Resources in Your Community

16 ACT on Alzheimer’s Dementia-Friendly Resources Alzheimer’s Association 10 signs of Alzheimer’s Disease References

17 Thank you for attending this training session and for working to become more Dementia Work! My Contact Info: Name of Presenter Address Office Phone Thank You!