Building a Leadership- Driven Organization through People and Process Survey data report Tonya M. Peterson Cardinal Stritch University

Background

Purpose of the Study With the ever increasing competition found within the local and global marketplaces, there is an amplified importance placed on the internal structure of an organization. Determine the areas to focus on in order to maximize business value through the attainment of projected visions and goals. Organizations are driven by people and processes. The composition and interrelations between people and processes can greatly improve the ability for an organization to maximize the investments of time, talent, and money while achieving desired goals and strategic visions. Through people, organizational goals are accomplished and visions are achieved while a product or service is produced, improved, and innovated. Processes provide order, consistency, and efficiency within an organization.

Methodology

Research Design The study used a sequential mixed-method approach to exploring the organizational impact that people and processes have on the influence of organizational transformation, operational value, and organizational visions. Qualitative and quantitative data were collected and coded beginning with historical research then continuing onto interview research and survey research, offering increased accuracy and dependability of the research study through a triangulation of data.

Results

Findings An organization must continuously grow, expand, improve, or change in order to effectively and efficiency embrace the future needs of the global environment through a foundation of learning. The transformational leader plays a critical role within this learning organization by establishing vision, motivation, influence, and advisement to other leaders in the organization. The strategy and portfolio plan must align to the targeted vision, mission, and goals of the organization. The people and process are guided toward the organizational target through leadership direction.

Summary & Conclusions

Implications of the Study Transformational leaders balance leading people and managing process through change to achieve the desired purpose. There is an interwoven focus on learning and service through leadership action. Learning precedes, stimulates, and follows change. A servant leader must be cognizant of the direct impact change may have on people, the organization, and the global community.