Quality Schemes in Rural Tourism EuroGites – European Federation of Country and Farm Tourism

Who we are Founded in European Countries 22 National and Regional Organizations More than accommodations More than bedplaces

Why is Quality of interest? “State of Art” amongst members in 2000: 98% of accommodations is subject to Quality control 81% of them takes part in Quality Classification Schemes More than 50% of the members have grading schemes Foreign visitors make up 10-60% of clients, and 20-80% of total bednights

This means.... European clients are used to Quality Schemes have expectations around them are a very interesting market for RT owners.... but....

Clients cannot trust in the similarity of different systems in other countries Owners do not know what their clients expect Organizations need to benchmark their own systems to others Schools require material and documentation to train all the above

This project will achieve: Transparency for clients Help for owners to improve and adapt Define needs and contents for training Marketing information for organizations by....

... providing tools for: Owners –Self-evaluation –Improvement Plan Clients –International Transparency, online on Internet Organizations –Compare their own product with competitors –Set up marketing strategies Trainers –Documentation and teaching materials

Europe-wide results Knowledge about customer requierements and expectations Unified Data-Base for Quality Schemes Minimum Standard Requierements for all countries Cross-system transparency Unified control and evaluation methodology and thus...

Improve over-all Quality of installations and services Create trust through transparency Open new sales channels..... and as a final result: Increase the number of foreign visitors to YOUR establishment !!

Paldies! for your attention