April 16, 2016 Kim Tillotson Fleming, CFA ® Chairman and CEO

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2 Get Involved!

3 Have Fun!

Hefren-Tillotson Co-Founders Arthur R. HefrenWillard J. Tillotson, Jr.

Hefren-Tillotson, Inc. Mission, Vision, Values MISSION To become and remain our clients’ most trusted advisor VISION To be nationally recognized for delivering an unrivaled combination of successful wealth management solutions and exceptional client service VALUES Deep respect for the individual Integrity in thought and action Teamwork supported by a family-oriented culture Relentless commitment to excellence

The message below was written by Arthur R. Hefren (the company’s founder) to one of our financial advisors in The wisdom is timeless and will always serve us well. “It goes to prove that the Rotary Cub motto holds true. That is “he profits most who serves the best”. The thing you should be most proud of is that you have always considered your client’s welfare as being of prime importance. In my mind, you have accomplished what you have because of your quiet sincere way that has impressed your clients. I have never known you to compromise your principles just to make a sale. I’m sure that your high ideals will help you to have an even better year this year”. Arthur R. Hefren Lessons from 65 Years of Meticulous Wealth Management

Personal “Family” (includes the HT family) is the most important thing – never give up on them. Material things can be replaced. People can’t and are most important. Everyone deserves respect. Thank others – often. Don’t take yourself too seriously or ever feel you are too important. Character Do what is right – integrity in thought and action. Do what you say you will do – that’s how people develop trust. Always tell the truth – that way, you never have to wonder what you said. Always do your best (no excuses when things are hard). Admit when you are wrong. Apologize when it is in order. Never stop learning. A sense of humor goes a long way. Business Work hard and take pride in what you are able to accomplish. Never present a recommendation or idea without conviction. The client is always right (even when they aren’t). Mistakes happen – the important thing is to learn from them and prevent repeating them. Don’t make disagreements in business personal. Once a decision is made, move forward. Lessons From the Life of Willard (Bill) J. Tillotson, Jr.

Highly recommend: Put notes and goals in writing Be detailed-write out specific steps needed Take Action Review (often) and Revise-Keep it active! Personal Planning Day Guidelines

Identify highlights of year Identify challenges and disappointments What has been energizing and what has been energy draining Review people in life-most important relationships, new relationships, negative relationships Is personal mission still meaningful? Consider current priority areas Take time to show gratitude to those who have been an influence Reflect on and review previous year(s) plan and notes

Faith Family Home Health/Fitness Community and Board Involvement Business Planning Relationships Vacations Charitable Commitments Out of Box Opportunities Personal Development Areas to include in planning for future (personal decision)

Family Business associates Friends/Trusted Counselors Boards Others Share the plan with others where necessary

Eliminate AND Add Delegate Prioritize Action Steps

MAKE IT PERSONAL – AND HAVE FUN!! Personal Planning Day Guidelines

14 Get outside the box (or what color is your parachute?)