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Visit us at E mail: Tele: Eight principles of ISO: 9001 – 2008.

Visit us at E mail: Tele: Auditor is always fact finder and not fault finder. 2.As per IMS(EQHSMS) auditor looks for effectiveness of system, process approach and not only records. 3.Auditors 4 Key boundaries a. ISO:9001, ISO;14001 and OHSAS:18001 Requirements b. Own written documents C. Customer requirements D. Statutory & regulatory requirements 4. Audit methodology A. Interview people B. Verify records C. Witness testing/ process checking D. Own verification of process / product parameters Tips to trained internal auditor

Visit us at E mail: Tele: IMS(EQHSMS) AUDIT As per iso system, audit is define as “ a systematic & independent examination to determine whether ims(eqhsms) activities and related results comply with planned arrangement and whether these arrangements are implemented effectively and are suitable to achieve the objectives”. (1)Adequacy audit:- (System or management audit) Determine the extend to which the documented system (ims(eqhsms) manual, procedures, work instructions & forms) adequately meet the requirements of standard. (2)Compliance audit:- Which seeks to establish the extent to which the documented system is implemented and observed by the work force.

Visit us at E mail: Tele: Audit plan 4. Gather evidence 3. Opening meeting 5. Record results 2. Develop checklists 6. Closing meeting 7. Audit report Conducting the audit Audit steps

Visit us at E mail: Tele:  What is the problem ? Describe clearly, concisely and factually.  Why is it a non – compliance ? I.e., against which requirement ?  Where did it occur ? I.e., which department or activity ?  Who ? – avoid apportioning blame. (I.e., naming individuals) Non – compliance reporting

Visit us at E mail: Tele: Appropriate education Training Skills Experience Personnel performing work affecting conformance to product requirements must be competent on the basis of: 6.2 Human resources General

Visit us at E mail: Tele: Structure of standards as per ISO Environme ntal policy 4.3Planning Environmental Aspects Legal & Other Objectives & Targets EMP 4.5Checking & corrective action Monitor & Measure Non-conformance Corrective/prevent ive actions Records Audits 4.4 Implementation and operation Structure / Responsibility Training, Awareness Communication EMS Documentation Document Control Operation Control Emergency Procedures 4.6Management review Continual trade linkages

Visit us at E mail: Tele: Procedure for accident investigation Procedure to address:  Kind of accidents to be reported  Define major accident, high potential accident and high potential incident/near miss accident  When and how events should be reported and investigated  Who is responsible for conducting and participating in the accident/ incident investigation  Who is employee representative involved in conducting accident/ incident investigation  Who will liaise with external agency/ government functionary conducting accident/ incident investigation

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