Yorkshire & Humber Sector Led Improvement Model Tom Cray Standards and Performance.

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Presentation transcript:

Yorkshire & Humber Sector Led Improvement Model Tom Cray Standards and Performance

SLI Model 2013 Stage 1 – Self AssessmentStage 2 – Reality ChecksStage 3 – Desktop ReviewStage 4 – Performance Assessment Event Stage 5 – Sector Led Improvement Local Account ASCOF AVA TLAP National User Survey Annual Safeguarding Report* Mystery Shopping Independent Assessment of Information Programme of Peer Reviews Thematic Buddying Reviews QIP Sharing Excellence Customer Insight Quality Assurance Endorse self assessment Agree Outliers Agree Peer Review Agree Areas of Excellence Stage 1 – Self AssessmentStage 2 – Reality ChecksStage 3 – Desktop ReviewStage 4 – Performance Assessment Event Stage 5 – Sector Led Improvement Local Account ASCOF AVA TLAP National User Survey Annual Safeguarding Report* Mystery Shopping Independent Assessment of Information Programme of Peer Reviews Thematic Buddying Reviews QIP Sharing Excellence Customer Insight Quality Assurance Endorse self assessment Agree Outliers Agree Peer Review Agree Areas of Excellence

Stage 1 – Self AssessmentStage 2 – Reality ChecksStage 3 – Desktop ReviewStage 4 – Performance Assessment Event Stage 5 – Sector Led Improvement Local Account ASCOF AVA TLAP National User Survey Annual Safeguarding Report* Mystery Shopping Independent Assessment of Information Programme of Peer Reviews Thematic Buddying Reviews QIP Sharing Excellence Customer Insight Quality Assurance Endorse self assessment Agree Outliers Agree Peer Review Agree Areas of Excellence Self Assessment Independent Assessment Sector Led Improvement Support Annual Local Account Learning from Customers Mystery Shopping Customer Insight Co-production Quality Assurance Reality Checks Y & H Sector Led Improvement 2014 Model Principles SLI principles underpin the work of all our regional priorities. S&P analysis helps to identify where support is needed A series of components rather than a linear process A model that has supported improvement over three years in Y&H Standards and Performance resources supporting every priority The Model Self assessment against all regional priorities Peer Performance Assessment tool to identify improvement focus Expands the triggers to identify where support is needed. A regional approach to reality checking.

Components of the 2014 SLI Model Priority 1 - Personalisation Priority 2 – Standards and Performance (ASCOF/ZBR) Priority 3 – Commissioning / Use of Resources Priority 4 - Safeguarding Priority 5 – Integration / Care Bill Self Assessment Desktop Review Benchmark Identify outliers Identify areas of excellence Independent Assessment Programme of Peer Reviews Peer Support Thematic Reviews Master-classes Annual Performance Events Sector Led Improvement Support Annual Local Account Learning from Customers Mystery Shopping Customer Insight Co-production Quality Assurance Reality Checks Regional ADASS Priority Networks Personalisation Standards and Performance Commissioning Safeguarding Integration / Care Bill Workforce

Embedding the SLI Principles  A clear focus on outcomes rather than processes  An approach that is based on identifying the characteristics that define influence standards and define good performance  Working with and learning from users, carers and citizens  Mature conversations that are honest, transparent, action focused and productive  A culture of support, collaboration and joint working  A commitment to share good practice, challenge current thinking and innovate. Regional ADASS Priority Networks Personalisation Standards and Performance Commissioning Safeguarding Integration / Care Bill Workforce

S&P Role in Priority Groups  Ensure Priority Group embeds SLI Principles  Provide support from S&P to other regional networks  Within each network, agreed criteria to self assess  Self Assessment undertaken once every 12 months  Support an independent evaluation of the self assessment to identify outliers  Use the assessment to: Identify Best Practice/Excellence - Masterclasses Identity Peer Support/Peer Review Self Assessment Independent Assessment Sector Led Improvement Support Regional ADASS Priority Networks Personalisation Standards and Performance Commissioning Safeguarding Integration / Care Bill Workforce

Regional ADASS Priority Networks Sector Led Improvement Standards and Performance (Tom Cray - Rotherham) Personalisation (Martin Farran - Barnsley) Commissioning (Bev Maybury - Calderdale) Safeguarding (Denise Hyde – North Lincs) Integration/ Care Bill (Janice Simpson - Bradford) Workforce Regional Structures Regional DASS Group Chair: Tom Cray Vice Chair: Bev Maybury Personalisation Standards and Performance Commissioning Safeguarding Integration / Care Bill Workforce Dave Roddis (Rotherham) Alison Morley (Hull) Michaela Pinchard (Doncaster) Mark Nicholas (Bradford) Margaret Rosser (Calderdale) Irene Dee (Leeds)