1. Personalisation: Closing the rhetoric – reality gap
TLAP Partnership Day

2. Reflecting back ←← moving forward →→

3. Rhetoric and Reality
Policies on things that TLAP has always championed have come into place
TLAP partners learning and sharing what works
Council Care Act self assessments relatively positive

4. But… Surveys show a very mixed picture of people’s experience
Partners confirming challenges
Personalisation much less prominent in national, regional and local priorities and programmes
Systematic evaluation is lacking – especially finding out from local people what is working and not

5. Bridging rhetoric/reality gap what can we do?
Nationally – influence key bodies, gather & share what working and not…
Influence and support regional improvement programmes
Direct action by partners individually & collectively

6. Do we need to work differently?
Set different priorities?
Balance of work – direct team v support for partner activity
Partner collaborations
National/regional/local