America Needs Baldrige MidwayUSA Larry Potterfield, Founder and CEO.

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Presentation transcript:

America Needs Baldrige MidwayUSA Larry Potterfield, Founder and CEO

What Baldrige can do for you America Needs Baldrige Website Please come and visit

A Hall of Fame Leadership Team Leadership development Focus leadership team on leadership and management principles Intensity Thirst for excellence Hunger for innovation and continuous improvement Winning attitude

World Class Leadership System Mission Statement

World Class Leadership System Vision

World Class Leadership System Values

World Class Leadership System Goals Operational Goals Customer Satisfaction Employee Satisfaction Supplier/Partner Satisfaction Shareholder Satisfaction Long-Term Goals (7) Number of Customers Baldrige award every sixth year

World Class Leadership System Culture Statement (35) Continuous Improvement Purest Baldrige Colony on the Planet Trust Knowledge Sharing

World Class Leadership System Organizational Governance (50) BOD approves the following Mission Statement Operational Goals Long-Term Goals Key Stakeholders Culture Statement

World Class Leadership System Core Competencies (13) Customer Engagement Innovation and Continuous Improvement Strategic Planning

World Class Leadership System SWOT 18 Strengths 14 Opportunities 18 Weaknesses 15 Threats

World Class Leadership System Communications Plan State of the Business (quarterly) Department Knowledge Sharing Focus on the Future 4 th Quarter Scheduling

World Class Leadership System Strategies BOD (7) Remain a family-owned, privately held business Balance the requirements of all stakeholders Focus on long-term value, versus short-term results Operational (17) Put Customers first Be considered a great place to work by satisfying and engaging Employees Build great Supplier/Partner relationships

World Class Leadership System Strategic Planning Twelve all day meetings each year Monitor execution of this year’s plan Build next year’s Strategic Plan

World Class Leadership System Business Intelligence MIDAS

World Class Leadership System Employee Satisfaction and Engagement (ES&E) Two Times per year Focus Groups

America Needs Baldrige MidwayUSA Larry Potterfield, Founder and CEO