Presentation on theme: ")Talk about Pat Kinlaw- Transition back to the Baldrige framework- focusing on the leadership category something like:) Now that we have the right people."— Presentation transcript:
1 )Talk about Pat Kinlaw- Transition back to the Baldrige framework- focusing on the leadership category something like:) Now that we have the right people in the right seats on the bus…. Let’s turn our attention back to the Baldrige framework for excellence- and specifically the category of leadership
2 The Journey to Excellence An Introduction to the Malcolm Baldrige Framework for Excellence2
3 Our VisionHenrico County Public Schools will be THE PREMIER school district in the United States.
4 Henrico County Public Schools Key Performance IndicatorsStrategic PlanningStakeholder SurveysCommunity Priorities WorkshopProject/Process ManagementRestructuring of the Division Leadership Team
5 Baldrige Performance Excellence Framework 2StrategicPlanning5WorkforceFocus1Leadership7School DivisionResults3Customer Focus6OperationalFocus4Measurement, Analysis, and Knowledge Management of Data
7 What is Baldrige?Created by Congress in 1987 as a public/private partnership to ensure success in the competitive global marketplace.Baldrige Key Objectives:Share best management and organizational best practiceHelp organizations achieve world class performance levelsIdentify and recognize role-model organizations throughout the nation
8 The Baldrige Framework Built on the conceptual model of systems thinking grounded in: Visionary leadership Student-centered excellence Organizational and personal learning Valuing workforce members and partners Agility Focusing on the future Managing for Innovation Managing by Fact Accepting Societal Responsibility Focusing on results
10 Category 1: Leadership How do senior leaders lead? Vision, values, and missionCommunication and organizational performanceHow do leaders govern and fulfill societal responsibilities?Accountability and performanceLegal and ethical behaviorSupport for the community
11 What is your role as a leader? Select a leader, recorder and a reporter.Work with your group to complete your organizer.Be prepared to share out.
13 Category 2: Strategic Planning How do you develop your strategic plan?The planning processThe strategic goals and objectivesHow do you implement the strategic plan?Action plan development and deploymentPerformance measures and projections
14 What is your role in the District Strategic Plan? Select a leaders, recorder and reporter.Review the strategic plan document noting the areas where you support implementation.Be prepared to share your responses.
16 Category 3: Customer Focus How do you obtain information from your students and stakeholders?Listening to students and stakeholdersDetermining stakeholder satisfactionHow do you engage students and stakeholders to serve their needs and build relationships?Building educational programs and servicesBuilding student and stakeholder relationships
17 Who are your Customers? Pick a leaders, recorder and a reporter. Identify your customersComplete the organizer examining your interactions with the customers
18 Baldrige Performance Excellence Framework 2StrategicPlanning1Leadership3Customer Focus4Measurement, Analysis, and Knowledge Management of Data
19 Category 4: Measurement, Analysis, and Knowledge Management How do you measure, analyze and then improve performance?Performance measures, comparative data, stakeholder data, and measurement agilityPerformance review and improvementHow do you manage your information and information technology?Data, information and knowledge managementManagement of information resources and technology
20 What are your key measures? Identify a leaders, recorder and a reporter.Complete the organizer identifying your key measures currently collected and those that should be collected.Be prepared to report out.
21 Baldrige Performance Excellence Framework 2StrategicPlanning5WorkforceFocus1Leadership3Customer Focus4Measurement, Analysis, and Knowledge Management of Data
22 Category 5: Workforce Focus How do you build an effective and supportive workforce environment?Workforce capability and capacityWorkplace climateHow do you engage the workforce to achieve organizational and personal success?Organizational culture and performance managementWorkforce engagement for resultsLearning and development systems
23 How do you engage your workforce? Identify a leaders, recorder and a reporter.Identify your workforce. Who are they?What structures do you use to engage them in providing excellent service?
24 Baldrige Performance Excellence Framework 2StrategicPlanning5WorkforceFocus1Leadership3Customer Focus6OperationalFocus4Measurement, Analysis, and Knowledge Management of Data
25 Category 6: Operational Focus How do you design, manage, and improve your work systems?Work system design and managementEmergency readinessHow do you design, manage, and improve your key work processes?Work process design and managementWork process improvement
26 What are your key processes Select a leader, recorder and a reporter.List the important process within your area of operation.Organize this list into key processes and supporting processes.Identify at least one process that you would like to study for improvement.
27 Baldrige Performance Excellence Framework 2StrategicPlanning5WorkforceFocus1Leadership7School DivisionResults3Customer Focus6OperationalFocus4Measurement, Analysis, and Knowledge Management of Data
28 Category 7: ResultsWhat are your school division’s performance and improvement trends in key areas?Student learning and process outcomesCustomer-focused outcomesWorkforce-focused outcomesLeadership and governance outcomesBudgetary, financial, and market outcomes
29 What are your results? Select a Leader and a reporter. Talk with your team and identify a result you are proud of.Identify a result you believe needs the most improvement in the coming year.