…we are caring and compassionate …we deliver quality and value…we work in partnership Social Value Delivery Plan

…we are caring and compassionate …we deliver quality and value…we work in partnership Purpose: In September 2014 we published our Social Value Strategy, which aimed to consolidate our approach to creating social value and delivering our vision of benefiting the communities we serve. This Social Value Delivery Plan strategic seeks to:  Review what we have achieved since publishing the Social Value Strategy;  Review the aims set out in the Social Value Strategy against our Strategic Plan ;  Describe how we will achieve our strategic aim of maximising the impact of our business on the quality of life and life chances of the local people, and to enhancing the sustainability of the communities in which we work; and  Describe how we will measure the progress we are making in delivering added social value to the communities we serve.

…we are caring and compassionate …we deliver quality and value…we work in partnership Our Social Value Strategy identified a range of medium and long-term goals and objectives including: Increasing the range of social value activities undertaken to reach and benefit a broader spectrum of society; Recognising the benefit of buying locally and reducing the barriers to purchasing from local businesses; Devolving social value creation through the organisation so teams can take ownership of how they add value to the communities they work with; Supporting work with third sector organisations to deliver services and contracts; Protecting the environment by minimising waste and energy consumption, promoting the ‘reduce, re-use, recycle’ philosophy to ensure MCH is operating in a green and sustainable manner; Being a good neighbour by minimising the impacts of our business, being mindful of noise and air pollution and our carbon footprint; and Encouraging and supporting partner organisations and organisations within our supply chain to include social value considerations in their business practices. Social Value Strategy

…we are caring and compassionate …we deliver quality and value…we work in partnership What Have We Achieved So Far? MCH’s Social Value Report describes our achievements since the publication of our Social Value Strategy. These include: –Providing apprenticeships to 51 local young people in both clinical and corporate support services. –Being awarded Apprenticeship Employer of the Year by Health Education Kent Surrey & Sussex for our apprenticeship model and the support we provide to our apprentices –Offering local students MCH Academy sponsorship and a 12 month paid internship to support them to complete a business degree at Canterbury Christ Church University –Continuing to offer work experience placements across our services to enable local people to improve their skills and gain experience in health and care services; –Receiving a Highly Commended Award at the Children and Young People Now Awards 2014 for the collaborative work between Medway Youth Offending Team and our children’s therapy services for the care and support they provide to young people under the care of the Youth Justice System. –Continuing to develop the clinical skills of our staff including supporting 9 physiotherapy prescribers (out of the 40 trained across the country).

…we are caring and compassionate …we deliver quality and value…we work in partnership What Have We Achieved So Far? –Working with a range of local community support groups to provide information, advice and support to local people living with serious illnesses and long term conditions. –Working in partnership with the Prince’s Trust to run the first Get into Health and Social Care programme in the South East, offering training and work experience for 12 local young people and recruiting three to join our apprenticeship scheme; with a second programme completed in March –Running a pilot scheme in partnership with Medway CCG in which our community nursing teams supported 11 local nursing homes to proactively manage the care of their elderly residents, successfully reducing the number of emergency hospital admissions and improving the experience of people receiving care. –Continuing to provide a work experience scheme for local students with learning disabilities in partnership with MidKent College. –Continuing to prioritise buying goods and services from local businesses, spending more than £5 million with local businesses. –Continuing to support our staff to raise money for Medway Cares and other charities and third sector organisations.

…we are caring and compassionate …we deliver quality and value…we work in partnership Strategic Plan Programme 5 of our Strategic Plan sets out our priorities for adding value to the communities we serve over the next 5 years to ensure that by 2020 MCH will be well known as a key contributor to the wider social outcomes of the communities we serve. We will continue to combine commercial success with steady growth in ethical and social projects in local communities. We will be recognised as providing real opportunities for local people to develop their skills and careers in local communities. We will have a well-established approach to respecting and reducing our impact on the environment in the communities we serve. We will be recognised as an investor in social businesses that support and enhance the delivery of innovative community health services. We will use our resources to support local business that share our aims and ambitions. The following slides provide an overview of our plans for delivering this programme and the goals and objectives of our Social Value Strategy over the next 4 years.

…we are caring and compassionate …we deliver quality and value…we work in partnership Delivering Social Value in Medway Combining commercial success with steady growth in ethical and social projects in local communities by –Continuing to deliver and promote health awareness events in the community helping people to live independently and well. –Encouraging local commissioners to commission services initially offered as additional social value, creating the capacity to test new ideas and to continue to develop our services. –Supporting our staff to volunteer with third sector organisations that can build social capital in the communities we serve. –Offering training opportunities to service users and their carers, local third sector organisations and other partners to increase local social capital and reduce demand on health and social cares services.

…we are caring and compassionate …we deliver quality and value…we work in partnership Providing real opportunities for local people to develop their skills and careers in local communities: –Offering apprenticeships and internships to young people from the local community. –Supporting apprentices and interns to find permanent employment at the end of their MCH programme. –Offering work experience and training placements to people seeking careers in the health and social care sector. –Developing clear career pathways for our staff, making the best use of their capacity and capabilities. –Working with partners such as the Prince’s Trust to offer mentoring and work placement opportunities for local young people. Delivering Social Value in Medway

…we are caring and compassionate …we deliver quality and value…we work in partnership Delivering Social Value in Medway Establishing a robust approach to respecting and reducing our impact in the communities we serve: –Developing more use of renewable energy where appropriate. –Working in partnership with suppliers (and in some cases with partner purchasing organisations) to lower the carbon impact of all aspects of procurement. –Continuing to develop the sustainable ‘Green Transport’ as part of the Sustainable Development and Environmental Strategy. –Designing our built environment to encourage sustainable development and low carbon usage in every aspect of their operation. –Initiating sustainability roles and responsibilities into all levels of management and staff encouraging them to take action within their workplace.

…we are caring and compassionate …we deliver quality and value…we work in partnership Delivering Social Value in Medway Investing in social businesses that support and enhance the delivery of innovative community health services: –Continuing to work with Albion Partners to invest in social business that could form part of our supply chain. –Routinely using the products and services developed by the companies we invest in, and promoting them to local stakeholders and partners. –Supporting our staff with good ideas about developing new products and services to test the viability of these ideas, and to bring them to market wherever possible. –Supporting companies developing new and innovative products and services that could improve the care we provide to research and test their products.

…we are caring and compassionate …we deliver quality and value…we work in partnership Delivering Social Value in Medway Using our resources to support local businesses that share our aims and ambitions: –Identifying local social businesses looking for investment and support, and working with them to assess the benefits they could offer to MCH, our staff and service users. –Actively working with the local third sector to identify how they can support the development of our services, and how we can support third sector organisations to win new business and increase their long term sustainability. –To consider working with companies based in the local area when looking for partners for tenders. –Continuing to buy goods and services from local businesses where this offers value for money.

…we are caring and compassionate …we deliver quality and value…we work in partnership Measuring our Progress MCH will continue to publish an annual Social Value Report, providing information about the worked carried out by our staff and services that contribute to the wider social outcomes of the communities we serve. We will continue to capture qualitative and quantitative information about the impact that our social value schemes have in local communities, and to share this with the our stakeholders, services users and the public. We will work with local commissioners and other stakeholders to develop simple and effective measures for capturing the impact of our social value schemes. We will support commissioners of health and care services to test the feasibility of including social impact measures in service specifications.