Chapter-5 PROJECT MANAGEMENT 1

Project Management Project Management – > a carefully planned and organized effort to accomplish a specific (and usually) one- time effort. (retrieved 7/2/08) > A project is a series of tasks and activities that has a stated goal and objectives, a schedule with defined start and end dates, and a budget that sets limits on the project’s dedicated use of resources. SHRM Learning System, © 2008, Module One Strategic Management, p

Project Management Projects are characterized by – > A group of people > A goal > Limited time and money > A level of uncertainty regarding achievement 3

The Process of Project Management Project Management Life Cycle > Defining (Scoping) Answers the question – What will be covered by this project? > Planning Identifies: Who, What, When and With what resources > Executing Organizing people, allocating resources and scheduling tasks > Monitoring and Controlling Tracking progress and taking corrective actions > Closing Project completion and evaluation 4

The Process of Project Management The MPMM Project Management Life Cycle > Project Initiation Project Definition > Project Planning Detailed Planning > Project Execution Monitoring and Control > Project Closure Post Implementation Review 5

Cyclical Project Management DANS 6-stage project management method depicted as a cycle instead of a linear process 6

PM Tools – Gantt Chart 7

PM Tools – PERT Chart 8

PM Tools – Event Chain 9

PM Tools – Run Chart 10

Project Management Software Desktop > Microsoft Project > Cerebral Project Web based > Project Insight Opensource > Kplato > Openwork Bench > dotProject 11

MANAGING PROJECTS AND HRIS 12

Managing Projects Control Factors > Time Scheduling / Gnatt and PERT Charts > Money Budget projections > Quality Good enough is good > Organization Managing the project team > Information Communication and decision making 13

People and the Project Project Stakeholders and Tasks > The Project Sponsor Member of management Leadership role in getting project approved, funded and off the ground > Organizational Management Identifies need for the project Approves budget and assesses risk 14

People and the Project Project Stakeholders and Tasks > The Project Manager Manages the team and the process, has ultimate responsibility for project success > Roles of the Project Manager Interpersonal Informational Decisional 15

People and the Project Project Stakeholders and Tasks > The Project Team Carries out the activities for project completion 16

Communications Within the Project Team > Kick-off meeting Communications Plan: who, when, what, how Review/scope Technical review > Establish how the team will be informed of issues and decisions Face-to-face Virtual teams > International communications One voice Language of customer > Informing stakeholders 17

Leadership Effective Project Managers > Problem-Solving expertise > Leadership expertise > Context knowledge > Analytical skill > People skills > Communication skills > Administrative expertise 18

Project Management and HRIS Integrating HRIS systems > Project Management expertise > HR knowledge > Foundation Business knowledge > Understanding of the Organization 19

PM Phases in an HRIS Implementation Initiation Planning Executing Controlling Closure/Evaluation 20

Initiation Feasibility study Establish charter Set up project office Review phase 21

Project Planning Resource plan: > People > Financial > Time Quality Risk Communication Procurement of materials Contact suppliers Contingency plan Perform review of planning phase 22

Project Execution Doing the project – Build the deliverables Monitor and Control > Time > Cost > Quality > Risk > Resources > Acceptance > Communications 23

Project Execution Issues Management Change Process Review of Project Execution 24

Project Control Set baselines Measure: > Progress > Performance Compare: > Plan > Actual Take action 25

Closure/Evaluation Project closure Project review Project evaluation Lessons learned 26

SECTION #4 HRIS IMPLEMENTATION 27

Application of HRIS Strategic Management > Environmental scanning > Tracks quality and productivity improvements Workforce Planning and Employment > Tracks promotions, transfers, hiring and termination rates > Maintains and prints EEOC data in the required form > Prints applicant flow and utilization reports for affirmative action programs Human Resource Development > Outlines career path development > Tracks, education, skills and training programs > Registers employees in courses > Evaluates employee performance 28

Application of HRIS Total Rewards > Tracks salary survey information > Tracks retirement planning, tuition reimbursement, COBRA and HIPAA info. > Facilitates benefit administration and salary analysis across job classifications Employee and Labor Relations > Stores employee discipline records > Records union data and labor distribution data > Maintains attitude survey results Risk Management > Identifies accident and illness trends > Tracks safety records, insurance and workers’ comp. claims > Monitors high-risk conditions and accidents 29

Data Security Issues What’s causing the problem? > Inconsistent legal standards > More telecommuters and distance workers > More use of vendors and outsourcing > Increasing of organization wide IT systems > Demand for ease of use for , downloads, etc. 30

Change Management and HR Integrating HRIS What is the role of HR during change? > Recognize individuals may react negatively to change > Anticipate resistance and find ways to deal with it > Show commitment and present a positive attitude toward the change > Involve people in the process > Ensure top management is visible and supportive > Remind management and others that change is a process and successful change takes time > Reinforce change with incentives > Communicate with employees & management 31