Strengthening Minority Serving Institutions: HR Best Practices and Innovations November 10, 2015 In Partnership with PeopleAdmin

Webinar Presenters Panelists: Brian Dickens, Associate Vice President/CHRO, Texas Southern University Jaffus Hardrick, Vice President for HR and Vice Provost for Student Access & Success, Florida International University Joyce Ingram, Assistant Vice President for Human Resources and CHRO, Florida A&M University Nancy Nelson, Associate Vice President, Employee Relations, El Paso Community College Moderator: Lynn Bynum, Chief Human Resources Officer, Bellarmine University

INTRODUCTION 3 Lynn Bynum, Chief Human Resources Officer, Bellarmine University

CUPA-HR Survey Results Top Challenges facing MSI institutions are: Declining enrollment Succession planning Balancing open access to all students while insuring Graduation Full-time faculty diversity Increasing ROI for students…Value versus Cost Compliance Issues Balancing financial limitations and the need for change

Poll Question What are the top challenges facing MSI institutions?

Agenda Panelists will address some examples of best practices in areas raised by survey participants: 1.An Influential voice - speaking so that your administration will listen 2.Leadership change - a presidential transition example 3.Community partnerships – an example from an MSI in a minority majority community 4.Strategies to increase employee morale and professional development 6

INFLUENTIAL VOICE: SPEAKING SO THAT YOUR ADMINISTRATION WILL LISTEN Jaffus Hardrick, Vice President for HR and Vice Provost for Student Access & Success, Florida International University

Developing an Influential Voice 1. Build relationships at all levels - fully engage 2. Be a thought leader and solutions oriented 3. Know your business and the academy 4. Think like an executive, but be effective locally 5.Align with university vision, goals, and objectives

Developing an Influential Voice 6. Listen well, speak up, lean-in, and be nimble 7. Hire the best talent and develop great leaders 8. Develop a culture of excellence, respect, and appreciation 9. Do the right things in the right way 10. Refrain from institutional politics and favoritism 11. Stay humble, enjoy life

Audience Question What resources and tools do you need to help make your HR department be perceived as more transformational and influential in campus administration?

CHANGE IN LEADERSHIP: PRESIDENTIAL TRANSITION 11 Joyce Ingram, Associate VP for Human Resources and CHRO, Florida A&M University

Presidential Transition Success Factors Time with President (Needs/Expectations/Goals) –Understanding the role of HR as a strategic partner –Understanding the organizational readiness for high level and magnitude of change Challenges –Culture and crisis Management –Ambiguous/non-existent policies and procedures –Limited financial and human resources

Presidential Transition If we could “do it again” Policies and procedures in place Enhance organizational readiness activities Prepare new hires for challenges within the current state

Poll Question Have you experienced a change in top leadership at your institution over the past 3 years Do you anticipate a leadership change in the next 18 months?

COMMUNITY PARTNERSHIPS 15 Nancy Nelson, Associate Vice President, Employee Relations, El Paso Community College

Community Partnerships El Paso Community College - Minority serving institution in a minority majority community –5 campuses; 30,000 students; 3,100 employees Why did the College provide leadership: –financial challenges, educational focus, community impact Goal: Foster a college-going culture Focus: Student Success 16

Community Partnerships Types of partnerships developed –City, County, Ft. Bliss/military, workforce commission –University of Texas at El Paso –Public school districts in El Paso County Early College High Schools Dual Credit courses Elementary school adoption 17

Community Partnerships Celebrate success and honors –Aspen Award top 10 finalist –Achieving the Dream Leader College –Higher Education Excellence in Diversity (HEED) Award –Most # Hispanic students/graduates/faculty –Forensics team #1; Cross country team #1 18

Poll Question Does your institution partner with organizations in your local community? –Yes –No What does your college/university do to celebrate your institutional successes? What have been some of the benefits of your partnerships?

STRATEGIES TO INCREASE EMPLOYEE MORALE AND PROFESSIONAL DEVELOPMENT 20 Brian Dickens, Associate Vice President/CHRO, Texas Southern University

Employee Stay When They Are… 21

Professional Development Training initiatives – specific to particular areas within the university in support of university strategic mission/vision Professional conferences (National, Regional and Local) Webinars Professional association affiliations Affinity group associations 22

Employee Morale Strategies to increase employee morale Health & wellness-focused initiatives Internal departmental challenges (i.e., The Biggest Loser, Fitbit Step Challenge, etc.) Engagement through technology & social media Campus events – staff council & president’s office- sponsored Creative innovation and think tank opportunities to improve employee engagement 23

Questions?

CUPA-HR Resources and Tools Join the Minority Serving Institutions Listserv: Visit the CUPA-HR website and knowledge center: Participate in CUPA-HR Webinars and e-learning courses: ; Attend CUPA-HR Region conferences: Join your CUPA-HR Chapter: Consider a CUPA-HR Conference Scholarship – application deadline is May 1, 2016:

Thank you!! Brian Dickens, Associate Vice President/CHRO, Texas Southern University Dickens Jaffus Hardrick, Vice President for HR and Vice Provost for Student Access & Success, Florida International University Joyce Ingram, Assistant Vice President for Human Resources and CHRO, Florida A&M University Nancy Nelson, Associate Vice President, Employee Relations, El Paso Community College Moderator: Lynn Bynum, Chief Human Resources Officer, Bellarmine University

Strengthening Minority Serving Institutions: HR Best Practices and Innovations Thank you for attending! November 10, 2015 In Partnership with PeopleAdmin