Central Issuance Registry Presentation for End-Users November, 2008 Special Note: This presentation includes information on Datacard Group’s long range plans, based on our current understanding of the industry, stated customer needs, and many other factors. Given the inherent uncertainty in predicting future business circumstances, Datacard Group reserves the right to change these plans, if appropriate.

November, Supporting Datacard Group’s Legacy Systems Objectives of this presentation: Review upcoming deadlines for End of Life plan Provide details regarding the Central Issuance Registry Datacard Group’s Legacy Systems are: Datacard  9000 Series card issuance system Datacard  9000E card issuance system Datacard  7000 Series card issuance system Datacard  500 Series card issuance system Datacard  PrimaForm™ card delivery system Datacard  UltraForm™ card delivery system Datacard  High-Speed UltraForm™ Mailer card delivery system Datacard  UltraPac™ envelope insertion system Datacard  Artista  custom card printer All related modules and field upgrade kits

November, Legacy System End-of-Life Dates Self-Maintainers (Parts and T&M) All Contract Customers and Distribution All Legacy Systems except Artista  custom card printer Nov 1, 2012Nov 1, 2014* Artista  custom card printerNov 1, 2010Nov 1, 2010* * Participation in Datacard Group’s Central Issuance Registry is critical to gaining access to critical spares for Legacy Systems. We will discuss the Central Issuance Registry later in this presentation.

November, Technology shift is dramatic Life cycles of electronic hardware are shorter than ever –Affects controller PCs, video boards, software licenses, electronic boards –Does not affect mechanical and fabricated parts, tool and die, etc. As new electronic hardware comes to market, hardware manufacturers are no longer offering OS/2 and NT drivers to go with it Result: Datacard can’t integrate new hardware into Legacy Systems because the drivers aren’t available Datacard is therefore at the mercy of our current hardware suppliers –Datacard’s annual volume for this hardware is low and dropping fast –Datacard suppliers have and will continue to announce “Last Time Buy Opportunities” in coming years –How will Datacard estimate what we need? Supporting Legacy Systems is a Challenge

In order to make good decisions in our last time buys, Datacard must have visibility to all Datacard systems still in use Therefore, the goal of the Central Issuance Registry is to capture information on 100% of the legacy systems in active use and to track each system until it is retired All active Legacy Systems should be registered –9000, 9000E, 7000, 5XX –Artista –UltraForm Mailer, UltraForm, UltraPac, PrimaForm Systems must be registered no later than March 31, –No new entries will be allowed after this date. Datacard Needs Visibility to ALL Datacard Systems Still in Use November,

November, Central Issuance Registry Participation Benefits The Central Issuance Registry is important to Datacard It is important to our End-Users and Distributors as well Only systems in the Central Issuance Registry will have access to critical spares Enrollment is not transferable if a system is sold to a new entity, and critical spares will not be available to third party refurbishment operations. What is a “Critical Spare”? –Any part or component for which Datacard has made a last time buy or where Datacard anticipates the need to make a last time buy in the near future –Service replacement parts that are affected by parts shortages –Parts unique to Datacard systems –Essential to extending the useful life of these systems Registry participation is mandatory to have access to critical spares, but it does not constitute a guarantee to obtain them.

Who Enters the Information into the Central Issuance Registry? November, Datacard Direct Customers with Datacard Service Maintenance Contract Datacard Direct Customers without Service Contract (Self Maintainers/ Time & Materials) Datacard Customers Served by Distributor Partners Registration, Data Entry & Maintenance Responsibility Automatically entered into Registry by Datacard Customer responsible for registration, data entry and maintenance End User or Distributor (upon authorization from end-user) Registration deadlineMar 31, 2009

Central Issuance Registry Location & Login Secure web site has been created: Users must first create an account and provide the following information: –User Contact Information (name, address, desired password, company name, address, phone number) –Type of organization (Datacard Service, Distribution Partner, End User) Once a user has created an account, an is sent confirming receipt of the request. Within 24 hours, users will be granted access to the Central Issuance Registry and can begin registering active systems. November,

What Information Must be Entered End-user contact information (we must know who owns the system and where they are located) System Serial number Type of system (9000, 9000E, 7000, 5XX, etc) Type of card delivery and envelope insertion (if applicable) System composition report (generated within the past 30 days) November, When successfully submitted, a confirming is sent to the account user who submitted the entry. This provides the account user with a record of the system data and the opportunity to review the data for accuracy. SAVE this !

System Registry Maintenance Central Issuance Registry will close to new entries after March 31, 2009 Once a year, we will send out a push to obtain updated System Composition Reports –Also acceptable to send a new system composition report to when changes happen Updates ensure we have the latest information when considering our last time buys, and other inventory and service parts planning Special Notes: –If systems are retired, replaced or sold, the system status should be changed from active to inactive. –CI Registry enrollment does not transfer to a new owner if a system is sold to a new entity, and critical spares will not be available. November,

November, Call to Action Register now at Deadline for data entry into the CI Registry is March 31, 2009 Register now at Deadline for data entry into the CI Registry is March 31, 2009

Example Screen Shots follow: Create an account Registration confirmation Register a system Contact information November,

To create an account, click here.

Fill out all information completely and click the “register” button.

You will receive an from the CIRegistry stating that your request was received.

Within 24 hours you’ll receive access approval.

Click on “Register Your System” to enter your legacy system information into the database.

Enter all system information, including card delivery and envelope insertion information if applicable. You must also submit a recent system composition report.

When complete, click “Submit & Exit” If entering more than one system, click “Submit & Add Another”

Once submitted successfully, you will receive an confirmation from the CIRegistry. KEEP THIS FOR YOUR RECORDS.

Questions should be directed here.