A Course Design in English for Specific Purposes Training for Taxi Drivers Presenter: Betty Instructor: Patricia Su Date:21 st June,2012 1

2 English became an international language for communication in every industry or trade, such as, transportation, tourism, business, education, technology, and scientific. Introduction

Why can only few taxi drivers speak English? How can they offer service to foreign tourists? 3

In order to trace international trends, the government will provide free English courses to taxi drivers. If taxi drivers well-prepare and pass the exam will be certified and recruited into Taiwan Taoyuan International Airport to pick up the foreign customers or visitors. 4

Background of Car Training Center of the Directorate General of Highway The Car Training Center of the Directorate General of Highways asked for designing an “EASY TALK” training program for taxis drivers from the Department of Applied Foreign Language at Choayang University of Technology. 5

Background of Car Training Center of the Directorate General of Highway The main responsibility of the Directorate General of Highways is to manage and provide the service for the three transportation element, people, vehicle, and roadways. 6

7 Five point Likert scale 16-items Strongly AgreeStrongly Disagree Part A Personal Information Part B Motivation and Expectations8 Items 7 Needs Analysis procedure

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Course context The purpose of this training is to give the drivers the opportunities to apply what they have learned into the actual world of their need. They are expected to attend all classes during the first ten weeks and complete all course requirements. 9

Course duration Six times between 2012 and The class duration 10 weeks Size of group 8 students. Course length Total 80 hours Four times a week Every lesson takes two hours. Limit Minimum age is Course context

Tools and Material There is one textbook select for this course and all kinds of different teaching material fulfill the specific needs of learners. 11 作者：白安竹 出版社：經典傳訊 出版日： 2002/1/5 ISBN ：

Tools and Material Teachers often supplement not only handout but also with authentic material such as worksheet, magazine, videos, tool used on the website and CD's. 12

13 Goal for Weekly Lesson

Time table 14

Goals of the Program Improve their speaking and listening to fulfill the requirements of taxis drivers’ communications with foreign visitors. Carry on face-to-face and phone conversations on work-related topics, such as describe the famous food and places. Develop cultural sensitivity and enable to use a variety of strategies for contact with those from other cultures. 15

Evaluation A. Instructors will ask them to do a 10 minutes final presentation and write an story about Taiwan’s culture no more than 150 words. B. Instructors will go through learners’ answers and discuss with them in class. C. Learners will receive a detailed assessment of taxi drivers performance by post. 16

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% YES, I CAN SPEAK English.

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