ISA Action 1.3: Catalogue of Services CPSV Application Profile WG Virtual Meeting

The work is funded under ISA Action 1.3 of the ISA Programme on improving semantic interoperability in European e-Government systems. 2 Find out more on: -trusted-information-exchange/1- 3action_en.htm

Identifying and defining key life and business events for grouping public services in a user-centric way. Enabling the machine- readable description of public services by defining a common data model. Identifying and developing reusable software solutions for the creation, management and exchange of public service descriptions. Providing technical support to MSs and EUIs in setting up user-centric one-stop- shops for public services. Enhancing the interoperability and the exchange of information about public services within and across MS and on the European level by… “ ” About ISA Action 1.3

Agenda

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Round table of introductions

Process and methodology 8

Change management process The change management process followed applies to all ISA Core Vocabularies It is comprised of a number of steps: o The project team receives and logs a change request o An initial evaluation is performed to check whether the change request is relevant for the data model, does not duplicate an element that is already in the model… o Based on the evaluation the request is being accepted or rejected o Finally, the next steps are being defined (for instance discuss a proposed solution in the Working Group) 9

Webinar 1: 12 th of April 10:00 – 12:00 CET Webinar 2: 3 rd of May 10:00 – 12:00 CET Webinar 3: 24th of May 10:00 – 12:00 CET Webinar 4: Controlled Vocabularies June Public review June- September Webinar 5: September Webinars

Roles Chairs Editors Phil Archer, W3C Michiel De Keyzer, PwC Members of the Working Group (MS Representatives, EUI Representatives) are invited to take the role of (co-)chair.

CPSV-AP release page Joinup page where the CPSV-AP specs are published CPSV-AP Mailing list Publicly archived mailing list on Joinup Used for submitting change requests on the draft specification Issue tracker WG Members can log issues on the issue tracker or via the mailing list WG Members can comment on the issues that are already logged

Submitting issues Use the mailing list for submitting feedback on the draft specification Use the following structure: o Name of your organisation and description of its expected use of CPSV-AP o Version to which the issue applies o Description of your issue o Your proposed resolution (if available)

Context and objectives (10’)

Starting a business National context 15 Pedro starts his search on Google e.g. “open a restaurant in Brussels” be.brussels theopen TripAdvisor business. belgiumbe Start-in- Brussels. com Embassy Doing Business. org Ministry of Economy Investin Brussels. com Expatica. com europa.eu/ youreurope

Starting a business European context 16 Pedro ends up searching on the different PSCs

Challenges 17 Different ways of organising information Different functionality Different portals to search on Different languages No overview of the different results collected

A list of first level key business events A common data model for describing public services Main results Starting a business Starting cross-border business Doing business Closing business Open process

20 What now? Provision of multi-lingual labels for the CPSV-AP and its controlled vocabularies Implement change requests Extend the CPSV-AP to life events Further elaborating the controlled vocabularies for output, KBEs and life event Analysis of the current state on- going for life events and business events

Headlines from existing implementations (20’)

CPSV-AP Who is using it already? 22 Public Service Porfolio Service Map (City of Helsinki) CPSV-AP_IT Product Catalogue (City of Ghent) Describing Public Services from Greece, Poland

Headlines from existing implementations Giorgia Lodi, AgID, Italy Janek Rozov, MKM, Estonia

Use cases? (10’)

At the national level Examples of solution architectures for implementing the PSCs Decentralised PSC Centralised PSC

Portal At the pan-European level A decentralised solution architecture for a pan-European portal for public services

Proposed changes to the CPSV- AP (30’)

Next steps (5’)

Webinar 1: 12 th of April 10:00 – 12:00 CET Webinar 2: 3 rd of May 10:00 – 12:00 CET Webinar 3: 24th of May 10:00 – 12:00 CET Webinar 4: Controlled Vocabularies June Public review June- September Webinar 5: September Next webinar Date: Tuesday 3 rd of May 2016 Time: 10:00 – 12:00 CET wg-virtual-meeting TO DO by Tuesday 26 th of April 2016: Review the specification and provide comments; Review the issues on Joinup and comment on them;

Questions?

Reusable tools Functional and technical specifications for reusable software solutions 32

33 What’s next? Deployment / testing with stakeholders + technical support Feedback on intermediary versions through meetings Selection and feedback on requirements Development of the pilot implementations Want to participate? Contact us! Expected effort: Attending 3-4 meetings; Providing feedback on intermediate versions; Providing input and testing the pilots;

ISA Action 1.3 on SEMIC

35 Contact usVisit our initiatives pa.eu/node/104244/ Project Officers Contractors