1 Evaluation at event Shows the percentage increase in people who said they were either confident or very confident in response to the questions asked at the beginning and end of the events (for questions asked see next slide).

2 Evaluation questions at event 1.How confident am I translating business objectives into communication objectives? 2.How confident do I feel using the briefing template and other tools in conjunction with the SOM? 3.How confident am I in my appreciation of the roles that different disciplines play in delivering DWP communications? 4.How confident am I in knowing how and when to use metric and evaluation tools in my work? 5.How confident am I in my role as a client that I can help suppliers to perform better for us? 6.How confident am I in my ability to deliver excellent communications?

3 Online evaluation post-event