2.02 LEADERSHIP AND MANAGEMENT. -Paid the cost to be the boss James Brown 1

Topics 2  Management  Leadership  Human Resource Management

ESSENTIAL QUESTIONS 3  What are the classifications of management functions, levels, and styles?  What are the classifications of leadership styles?  What are the classifications of human resources management activities?

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MANAGERS 5 What is the role of a manager? Managers are responsible for management of a Business to accomplish goals by effectively using people and other resources.  The 5 Functions of Management:  Planning  Organizing  Staffing  Implementing  Controlling

5 Functions of Management 6 1) Planning:  To analyze information, set goals based on information, and make decisions to accomplish the goals 2) Organizing:  To coordinate resources in order to accomplish business goals 3) Staffing:  To obtain, train, and compensate employees

5 Functions of Management 7 4. Implementing  To direct and lead (Supervised)people to accomplish the goals of the business 5. Controlling  To determine whether a business is accomplishing its goals that were set in the planning stage.

8  Joan supervised her employees to make sure they set up the display case correctly according to the new marketing campaign. This is an example of which function of management? A. Controlling B. Implementing C. Organizing D. Planning

levels of management 9  What are the different levels of management?  Top  Mid-management  Supervisors  Management by others

LEVELS of MANAGEMENT 10  Top (CEOs, Vice-Presidents)  Executives who are responsible for the overall direction of the business  Mid-Management  Specialists responsible for a specific part of the business:  EXAMPLE: PROCESSING APPLICATIONS SUBMITTED BY APPLICANTS

LEVELS of MANAGEMENT 11  Supervisors First level of management in the business Responsible for the routine work of employees  Management by others Other employees who are not managers, may serve as leaders for a group of employees

Management Style 12  Management Style The way a manager directs employees to accomplish the goals of the business.  3 Management Styles:  Tactical  Strategic  Mixed

MANAGEMENT STYLES 13  Tactical  Managers are CONTROLLING. They make major decisions and must approve everything.  Typically, use for inexperienced employees or during a crisis  Strategic  More collaborative and SOLICIT / ASK employees in decision making.  Typically, used with trusted and/or experienced employees

MANAGEMENT STYLES 14 Mixed  Combination of both tactical and strategic Tactical/Strategic

Quick Quiz  Dan approves for his employees to attend regional meetings so that he knows exactly when they are off site. This is an example of what style of management?  Steve decided for long-term projects that he would allow employees to give input and for daily routines he would determine the necessary duties. This is an example of what style of management? 15

Leadership “Leadership is the capacity to translate vision into reality.” – Warren Bennis 16

ESSENTIAL QUESTIONS What are the classifications of leadership styles? 17

LEADERSHIP 18  The ability to motivate others to effectively accomplish goals of the business.

LEADERSHIP CHARACTER TRAIT  Intelligence  Judgment  Objectivity  Initiative  Dependability  Understanding  Cooperation  Honesty  Courage  Confidence  Stability 19

LEADERSHIP STYLES 20 AUTOCRATIC  Used when a leader needs to give direct, clear, and precise orders and makes decisions  Situations to use style: During an emergency To direct the work of inexperienced employees

LEADERSHIP STYLES  DEMOCRATIC - one who includes employees in making decisions – Similar to Strategic Mangers  Situations to use style: To monitor quality of work of employees To direct the work of employees working as a team 21

 Laissez-fare - one who gives little or no direction to employees 22

HUMAN RESOURCES MANAGER 23

ESSENTIAL QUESTION  What are the classifications of human resources management activities? 24

FUNCTIONS OF HR MANAGEMENT: 25 Planning and Staffing:– Recruiting and Hiring Management of compensation and benefits: Compensation (Your Pay) and benefits Managing performance of employees: Evaluation and promotions, transfers, and termination.

Human Resources Management continued 26  What are the two main parts of planning and job analysis?  How can employees be classified?  How does a human resource manager determine job requirements?

RECRUITING AND HIRING 27  What is included in the application process?  Reviewing applications/resumes  Interviewing applicants  Checking references of applicants  Making a job offer to applicants  What is included in new employee orientation?  Paperwork  Training  Mentor  Possible probationary period

COMPENSATIONS AND BENEFITS 28  Compensation types Time Wage – Direct payment per hour Salary – Direct payment per week, bi-weekly, or monthly Commission – Percentage of sales Piece Rate – Payment per unit produced Base plus incentive – Direct payment plus performance based pay

COMPENSATIONS AND BENEFITS  EMPLOYEE BENEFITS Other items given to employee for working. For example, health insurance, vacation time, sick time, dental insurance, etc. 29

30 EMPLOYEE EVALUATION  Objective evaluations of employees’ quality of work. Managers and employees are trained on evaluation procedures.  Identifies strengths and weaknesses. Post- conference tells employee the results.  EXAMPLE: JOE PREPARES EMPLOYEES FOR JOB EVALUATION CONFERENCES PERFORMANCE OF EMPLOYEES