1. Chapter 10

2. Green/Red Modes Convergence Doubting Contraction Divergence Believing Expansion

3. Solution Implemented Managerial Role Expansion: Green Mode Mind-set Contraction: Red Mode Mind-set Valuing Information Gathering Idea Getting Participation Priority Setting Problem Definition Decision Making Planning Problem as Given Problem Chosen Problem Defined Solution Chosen LeaderDetectiveInventorCoordinator Solution Analysis Problem Analysis Situation Analysis Implementation Analysis Problem Solving as a Dialectic Process

4. The Learning Model and the Problem-Solving Process

5. Stages in the Creative Process Preparation Incubation Verification Illumination

6. Creative People Are Persistent Self-confident Independent Attracted to complexity Tolerant of ambiguity Intuitive Risk takers

7. Creative People Have broad interests Have high energy Are concerned with achievement Love their work

8. Creativity Killers Extrinsic motivation Focus on external evaluation of one’s work Being under surveillance Competing with peers in win- lose situations Limits dictated by superiors

9. Creative Organizations Set innovation goals Recognize and reward creativity Encourage autonomy and risk taking Have supportive peers and supervisors Have leaders who do not overcontrol Promote internal diversity Promote interaction

10. Left Brain Right Brain Analytical, logical, sequential approach Intuitive, values- based nonlinear approach

11. Cognitive Preferences Are neither inherently good nor bad Emerge early in life and remain relatively stable Can be expanded, but with difficulty Should be understood to communicate and work well with others

12. Myers-Brigg Type Introversion vs. Extroversion Sensing vs.Intuiting Thinkingvs. Feeling Judgingvs.Perceiving

13. Put the Company’s Whole Brain to Work Depersonalize conflict Manage the creative process Look for the Ugly Duckling Create “whole-brained” teams Forget the Golden Rule Understand yourself

14. Boxes and Bubbles RolesTasks NetworksInformational Processes People as Social Animals People as Rational Animals Rewards Compensation Systems StructureGroups StrategyMission

15. Creativity as Investment: Essential Resources Knowledge Intellectual abilities Thinking style preferences Motivation Personality Environment