1. 1 Pat Sanaghan, President| The Sanaghan Group| sanaghan@aol.com The 10 Differentiators of Exceptional Teams in Higher Education

2. 2 THE 10 DIFFERENTIATORS OF EXCEPTIONAL TEAMS IN HIGHER EDUCATION To build a high- performing team…

3. 3 THE 10 DIFFERENTIATORS OF EXCEPTIONAL TEAMS IN HIGHER EDUCATION …is a daunting task.

4. 4 THE 10 DIFFERENTIATORS OF EXCEPTIONAL TEAMS IN HIGHER EDUCATION THE NATURE OF TEAMS IN HIGHER EDUCATION

5. 5 technical challenges Collaboration across multiple boundaries is essential.

6. 6 Complexity, ambiguity, and… Unique challenges facing teams in higher education The collegial nature of the organization The abuse of consensus “Smartship” vs. leadership

7. 7 THE 10 DIFFERENTIATORS OF EXCEPTIONAL TEAMS IN HIGHER EDUCATION 10 DIFFERENTIATING CHARACTERISTICS OF EXCEPTIONAL TEAMS

8. 8 —Group of people (4-12) —Requisite talent —Shared purposes —Work interdependently —Committed to each other’s success —Mutually accountable What is an exceptional team?

9. 9 #1. Exceptional teams have a high level of trust.

10. 10 #2. Exceptional teams live the 65/35 rule - spending 65% of their time on tasks and 35% of their time on process.

11. 11 #3. Exceptional teams consistently make good decisions.

12. 12 #4. Exceptional teams conduct highly effective meetings.

13. 13 #5. Exceptional teams have explicit “ground rules.” COME PREPARED FOR MEETINGS.

14. 14 THE 10 DIFFERENTIATORS OF EXCEPTIONAL TEAMS IN HIGHER EDUCATION Questions?

15. 15 #6. Exceptional teams don’t allow triangulation. A B C

16. 16 #7. Exceptional teams enjoy positive relationships.

17. 17 #8. Exceptional teams have a pervasive sense of learning.

18. 18 #9. Exceptional teams deal effectively with conflict.

19. 19 #10. Exceptional teams have rigorous supervisory and performance appraisal practices.

20. 20 THE 10 DIFFERENTIATORS OF EXCEPTIONAL TEAMS IN HIGHER EDUCATION Join us for the live conferences: Emerging Leaders in Higher Education June 18-19, 2012 :: Atlanta, GA Click here for more information. Click here for more information. Creating High-Performing Teams in Higher Education July 16-17, 2012 :: Orlando, FL Click here for more information. Click here for more information. Like what you heard today?

21. 21 THE 10 DIFFERENTIATORS OF EXCEPTIONAL TEAMS IN HIGHER EDUCATION Questions?