1. Governance issues in case of the Helsinki Region Transport, HSL EMTA General Meeting, Budapest 15-16 April 2010 Suvi Rihtniemi HSL Helsinki Region Transport

2. Administrative levels of Finland State Municipalities (342) Helsinki region: HSL Helsinki Region Transport is responsible for public transport and transport system planning according to the special law accepted by the Parliament of Finland 2

3. Helsinki Metropolitan Area

4. 6 founding municipalities: Helsinki,Espoo, Kauniainen, Vantaa, Kerava and Kirkkonummi According to its charter, HSL can expand to cover all 14 municipalities in the Helsinki region. HSL’s cooperation area Pornainen Kerava Sipoo Järvenpää Tuusula Nurmijärvi Mäntsälä Hyvinkää Helsinki Vantaa Espoo Kirkko- nummi Vihti Kauniainen

5. Main characteristics of the HSL area Municipalities: Helsinki, Espoo, Kauniainen, Vantaa, Kerava, Kirkkonummi Area: 2537 km 2 Population: 1,1 million 5

6. Reorganization of public transport Helsinki Region Transport HSL SLL Oy VR Commuter services HKL Infra Bus services HKL From 1.1.2010 HKL Tram HKL Metro

7. Executive Board Helsinki 7 members (chair) 7 deputies Espoo 3 members (vice chair) 3 deputies Vantaa 3 members 2 deputies Kirkkonummi 1 member Kerava 1 deputy Kauniainen 1 deputy Helsinki Region Transport (HSL)

8. Is responsible for the preparation of the Helsinki Region Transport System Plan (HLJ) Plans and organizes public transport in the region and seeks to improve its operationg conditions Procures bus, tram, metro, ferry and commuter train services Approves the public transport fare and ticketing system, as well as public transport faresä Is responsible for marketing of public transport and passenger information Organizes ticket sales and is responsible for ticket inspections HSL

9. Modal share by number of journeys in Helsinki region (2007-2008)

10. Car ownership

11. Characteristics of PT servicing HSL is responsible for –Network and timetables –Level of service –Fares, discounts Municipalities cover the deficit Bus transport –Tendering, mainly 5 years contracts Rail transport –Negotiated contracts with HKL and VR 11

12. Public transport figures 2008 Tram Bus Train Metro 54 159 43 58 17 51 14 18 12 266 14 2 2,520 20,270 876 479 132 1,260 80 54 Passengers (million/year) Share of journeys (%) Routes Weekday departures Vehicles/cars

13. Infrastructure services 11.6% Operating expenses 80.1% Other expenses 0.3% Rental expenses 0.4% Other purchases of services 4.4 % Staff expenses 3.1% HSL’s operating expenses by type of expenses in 2010 Total EUR 481.6 million

14. HSL’s operating income by type of income in 2010 Total EUR 484.5 million Revenue from charges 0.8 % Municipal contributions 47.4 % Government subsidies 1.0 % Rental revenue 0.4 % Ticket revenue 49.6 % Other income 0.8 %

15. Responsibilities regarding other transport modes in the Helsinki region Motorised road traffic –State and municipalities Soft transport modes (cyclists, pedestraints) –State and municipalities Parking –Municipalities

16. Service quality Customer satisfaction –Measured every half-year period Benchmarking in European Service of public Transport (Best) –For all cities 1000 residents in defined areas have been interviewed. –All interviews have been done by telephone. 16

17. Customer satisfaction 2004-2009, overall score 17

18. Jokeri Bus Rapid Transit Line for high-quality crosstown connections

19. Jokeri

22. The modal share of public transport on journeys to the city is very high but low on cross-town journeys Land use and travel demand is now intensifying along the ring roads Jokeri is the first major attempt to solve this challenge 30,000 passengers per day

23. Jokeri’s image

24. Jokeri Brand-new dedicated bus fleet of 30 low-floor bogie buses (seating 54+4) Distinctive visual scheme employed across the buses, shelters and all information material Operates every 5-minutes during peak hours and 10-minutes day time

25. Helsinki region transport system planning

26. Letter of intent on PLJ 2007 The contracting parties will develop the transport system and implement the measures set out in the five sub- strategies of PLJ

27. Letter of intent on PLJ 2007 Infrastructural development projects

28. HSL’s basic task HSL provides extensive transport options and creates conditions for a viable and pleasant Helsinki region.