1. HUMAN RESOURCE Management BM Unit 2 - LO21 Success Criteria: To introduce training within business Learning Intentions: You should be able to: Identify and describe suitable training methods for business organisations Describe the costs and benefits of training for an organisation

2. HUMAN RESOURCE Management HUMAN RESOURCE Management TRAINING Training is teaching workers new skills or improving their existing skills. What are the benefits that training brings to the workplace?

3. HUMAN RESOURCE Management Reasons for training and development Improve staff performance Improve productivity Staff more flexible Increase job satisfaction Staff more motivated Upgrade staff skills Reduce injuries and accidents

4. HUMAN RESOURCE Management Training Costs Sending people for training is expensive Cost of trainers Loss of output Benefits Flexibility Upgrade skills Employee satisfaction Improved image for organisation Motivation and productivity

5. HUMAN RESOURCE Management HUMAN RESOURCE Management TYPES OF TRAINING INDUCTION TRAINING VIRTUAL LEARNING (VLE) MULTI-SKILLING ON THE JOB OFF THE JOB

6. HUMAN RESOURCE Management Induction training For new employees. Covers: company procedures meeting colleagues tasks of job health and safety.

7. HUMAN RESOURCE Management HUMAN RESOURCE Management ON-THE-JOB TRAINING Takes place at the workplace. The employee trains alongside an experienced worker while doing the job. ADVANTAGES Possibly cheaper as done in- house by the business itself. Workers do not have to leave the workplace. Normal work may be able to continue. Skills improved in workplace DISADVANTAGES Bad habits might be passed on Training is not done by a qualified instructor Don’t benefit from meeting other employees and sharing ideas. Think of occupations where this is best suited. Why?

8. HUMAN RESOURCE Management HUMAN RESOURCE Management VIRTUAL LEARNING ENVIRONMENT (VLE) Using IT such as a website whereby there are tasks, challenges and assessments to complete. Could be a tailor-made programme that employees work through at their leisure or as part of formal training. Could be linked to a ‘mentor’ who the employee regularly speaks to Staff could collaborate with each other on projects. Think of a situation/occupation where this is most likely?

9. HUMAN RESOURCE Management HUMAN RESOURCE Management Multi-skilling Multi-skilling allows workers to perform different tasks Allows the workers to be more flexible Allows the business to make efficient use of resources Allows the business to save costs eg not hiring extra staff What is it? Why?

10. HUMAN RESOURCE Management HUMAN RESOURCE Management OFF-THE-JOB TRAINING Off-the-job training occurs when workers are trained away from the business. Often with employees from other businesses and/or at college. ADVANTAGES Delivered by qualified and trained instructors A formal qualification or certificate may be given at the end of the course May pick up tips & skills from other industries DISADVANTAGES More expensive than on-the-job training Employees have to catch up when returning to workplace Staff may need covered (costs) when on training Think of occupations where this is best suited. Why?

11. HUMAN RESOURCE Management Other Training methods ‘Sitting next to Nellie’ – task demonstrated then trainee undertakes task. Coaching – trainee taken through task step by step by trainer. Job rotation – trainee learns tasks in different departments/jobs. Self-paced/distance learning – trainee receives resources and works on their own.

12. HUMAN RESOURCE Management Answer a question Describe the benefits to an organisation of staff training. (5 marks) 2010 10 minutes

13. HUMAN RESOURCE Management Solution The flexibility of staff to carry out different jobs is increased as they will learn new skills. Staff ability to carry out jobs is improved as they will have learned new skills. Staff knowledge of systems and processes is improved as this knowledge will be regularly updated. This should increase productivity within an organisation as employees become better at their jobs. Training will be motivational to staff, as they feel they are being developed and nurtured by the firm. The overall image of the organisation is improved as the firm is seen as one that develops staff and is progressive.