1. www.dba4aday.com Troubleshooting 11i issues Adam Janbolat www.dba4aday.com adam@dba4aday.com

2. www.dba4aday.com DBA JOKE No one really knows what the Database Administrator does, and no one is smart enough to know if the DBA is doing it or not. But every shop must have one DBA, because no place can afford two of them.

3. www.dba4aday.com Different issues with each user A user needs a trace file to upload to support A user is waiting on a payroll process that should not take more than 10 min but it has been running for three hours A user heard someone talk about locking issues and now they have locking issues! A user is getting error ORA-1652: unable to extend temp segment when running his/her code from sqlplus Your manager says the application is running slow; can you improve performance A developer wants you to tune her code because it is a dba thing to do

4. www.dba4aday.com Overview Tracing application forms Tracing database processes Tracing concurrent requests Locking issues Temp space issues

5. www.dba4aday.com Diagnostic Tools Enterprise Manager unix/sql scripts

6. www.dba4aday.com Tracing Forms Verify diagnostics is turned on in the Help menu. You can turn it on for any user by setting this profile option to No: Hide Diagnostics menu entry MIS: DEMO MIS: DEMO

7. www.dba4aday.com Turn diagnostics on for user BROWN

8. www.dba4aday.com Set the profile option to No

9. www.dba4aday.com Tracing forms

10. www.dba4aday.com Tracing forms

11. www.dba4aday.com Tracing forms The form will produce a trace file in the udump directory. The trace file will be ora_173xxx.trc Use tkprof on the trace file: tkprof ora_173.trc ora_173.out explain=apps/password sort=prsela Which users have trace enabled: MIS: DEMO MIS: DEMO

12. www.dba4aday.com Who has diagnostics privs Run this query to find who has diagnostics privs: select a.user_name from fnd_user a, fnd_profile_option_values b where a.user_id=b.level_value and b.profile_option_id=3214 and b.profile_option_value='N' and b.level_id= 10004

13. www.dba4aday.com Tracing database processes Identify the process Trace the process Trace file will end up in the udump directory Use tkprof on the trace file

14. www.dba4aday.com Tracing concurrent request Find out the request_id Find out if the process has child processes Use this query to find which process it is: select oracle_process_id from fnd_concurrent_requests where request_id=941206 Oracle_process_id corresponds to the spid in OEM.

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16. Debugging performance issues Use top to find which session is consuming lots of cpu time. Identify the process

17. www.dba4aday.com Process 2034132

18. www.dba4aday.com PID translates to SPID in TOAD and OEM; find out what the process is doing MIS: DEMO MIS: DEMO

19. www.dba4aday.com Tune the code Run an explain plan Try passing a hint Try creating an index Consider partitioning Verify there are no blocking locks

20. www.dba4aday.com Locks created by open forms How do I know which forms are open and who is using them: Code is attached MIS: DEMO MIS: DEMO

21. www.dba4aday.com Monitor the health of the db Check the alert log daily (automate) Check for space issues on unix and db Verify there are no trace files generated Monitor for processes that consume a lot of temp space Monitor sga utilitzation Check application component logs on regular basis Use statspack to monitor performance

22. www.dba4aday.com Monitor for processes that consume a lot of temp space ORA-1652: unable to extend temp segment by xx in tablespace TEMP Look for the number of free_extents: select * from v$sort_segment Monitor what process is using lots of temp space. Here is a way to do that: MIS: DEMO MIS: DEMO

23. www.dba4aday.com Temp space scripts Create a table in the tools tablespace: Sql> create table mon_temp_tab (COL_SID, VARCHAR2(10) COL_MODULE VARCHAR2(200), COL_NAME VARCHAR2(40), COL_EXTENTS NUMBER, COL_BLOCKS NUMBER, TIME_STMP DATE, GROUP_ID NUMBER) Create a sequence: create sequence mon_temp_seq start with 1; Create a procedure that does the monitoring:

24. www.dba4aday.com create or replace procedure mon_temp_space as v_free_extents number; v_max_free_extents number; v_seq number; cursor c1 is select s.sid "SID", s.module "MODULE", s.username "USERNAME", u.extents "EXTENTS", u.blocks "BLOCKS" from v$session s, v$sort_usage u where s.saddr=u.session_addr and u.contents='TEMPORARY' and s.status='ACTIVE' order by extents desc; begin select mon_temp_seq.nextval into v_seq from dual;

25. www.dba4aday.com select free_extents into v_free_extents from v$sort_segment; if v_free_extents <=1000 then for i in c1 loop insert into mon_temp_tab (col_sid, col_module,col_name,col_extents,col_blocks,time_stmp,group_id) values (i.sid,i.module, i.username,i.extents,i.blocks, sysdate,v_seq); commit; end loop; else null; end if; end; /

26. www.dba4aday.com Create a dbms_job to run every hour declare job_num integer; begin dbms_job.submit(job_num,'mon_temp_space;', sysdate + 1/24, 'sysdate + 1/24'); end;

27. www.dba4aday.com Monitor the mon_temp_tab

28. www.dba4aday.com Monitor the health of your applications Verify that your are purging concurrent request logs often Verify that your are analyzing your schemas often Verify you are purging workflow runtime data often Monitor apache logs for errors and warnings Verify that debugging is disabled except for specific modules you are monitoring:

29. www.dba4aday.com Use this query to see which executables have debugging enabled select * from fnd_concurrent_programs where enable_trace=‘Y’ Turn off tracing

30. www.dba4aday.com Enable_trace_example

31. www.dba4aday.com Questions?