1. Chapter2Chapter2 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Behavioral approach to management Classical approach to management Closed system Comprehensive analysis of management Contingency approach to management Human relations movement Human relations skill Learning organization Management science approach Management system Motion study Open system Scientific management System System approach to management Triangular management

2. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary The behavioral approach to management is a management approach that emphasizes increasing organizational success by focusing on human variables within the organization.

3. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary The classical approach to management is a management approach that emphasizes organizational efficiency to increase organizational success.

4. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary A closed system is one that is not influenced by, and does not interact with, its environment.

5. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary Comprehensive analysis of management involves studying the management function as a whole.

6. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary The contingency approach to management is a management approach emphasizing that what managers do in practice depends on a given set of circumstances—a situation.

7. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary The human relations movement is a people-oriented approach to management in which the interaction of people in organizations is studied to judge its impact on organizational success.

8. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary Human relations skill is the ability to work with people in a way that enhances organizational success.

9. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary A learning organization is an organization that does well in creating, acquiring, and transferring knowledge, and in modifying behavior to reflect new knowledge.

10. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary The management science approach is a management approach that emphasizes the use of the scientific method and quantitative techniques to increase organizational success.

11. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary The management system is an open system whose major parts are organizational input, organizational process, and organizational output.

12. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary A motion study finds the best way to accomplish a task by analyzing the movements necessary to perform that task.

13. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary An open system is one that is influenced by, and is continually interacting with, its environment.

14. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary Scientific management emphasizes the “one best way” to perform a task.

15. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary A system is a number of interdependent parts functioning as a whole for some purpose.

16. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary The system approach to management is a management approach based on general system theory—the theory that to understand fully the operation of an entity, the entity must be viewed as a system. This requires understanding the interdependence of its parts.

17. © Prentice Hall, 2002 RETURN to Chapter termsEXIT Glossary Triangular management is a management approach that emphasizes using information from the classical, behavioral, and management science schools of thought to manage the open management system.