1. OUR VISION IN THE USHERING MINISTRY
To be the best and friendliest ushers
who will serve God’s people
with grace, compassion, kindness, and excellence.

2. Equipping(Personality
REAL BENEFITS OF BEING AN USHER
R (Fellowship)
Being an usher means making people feel
right at home. Because of this, ushers get
to interact with different people and, in the
process, foster friendships—creating strong
bonds of camaraderie. When you join the
Ushering Ministry, you join a family.
Equipping(Personality
Development)
The Ushering Ministry presents
many opportunities for you
to recognize, utilize, and develop
your talents for God’s glory.
It is a platform that lets
elationships
you enhance your gifts and
allows you to be equipped for
bigger responsibilities. 2

3. Attitude(Perspective) L (Servanthood)
Ushers are dedicated in serving
God with the purpose of
glorifying and seeking Him. You
develop fortitude as you fulfill the
responsibilities assigned to you,
L (Servanthood)
Serving others helps mold your
character and develops your leadership
gifts. Having a heart of humility before
God and the zeal for serving are both
important in becoming a servant leader.
eadership
and you will no longer be satisfied
with the ordinary but will strive
to attain the best, cultivating the
spirit of excellence. 3

4. DUTIES AND RESPONSIBILITIES
As an usher, you are expected to:
• Check if all the chairs are in order,
with envelopes and materials
(when necessary) properly placed.
• Smile and welcome those who come
to the services.
• Maintain discipline and order
throughout the service.
• Provide information, such as schedule
of services, direction to the toilets,
emergency exits, and others, for those
attending the worship service.
• Assist the pastors and other church
leaders during the service.
• Collect the tithes and offerings.
• Prepare and distribute the communion
elements in your assigned section.
• Do a head count of service attendees and
submit the number to the head usher (if
you are assigned to do so).
• Check the area after the service for lost
and found items, which should be turned
over to the lobby guards’ station at the
upper ground floor.
• Be familiar with the pastors and other
church leaders. 4

5. WORSHIP SERVICE PROGRAM
Pre-Service (Set-up)
• Report to your head usher 30 minutes
before the service starts.
• Proceed to your position in your
assigned area 15 minutes before
the service.
• Assigned section heads should
check that everything is in order
(e.g. chairs, envelopes).
• Encourage service attendees with
children to register their kids with
the Kids Ministry.
Service Proper (Praise and Worship)
• Make sure that the front rows
(except those assigned to pastors,
other church leaders, and music team)
are occupied first.
• Check available seats and coordinate
with other ushers in your assigned area
for better organization.
• Refrain from assisting people to sit in
the middle of the row during worship so
as not to distract others.
• Be aware of people coming in and out.
Notify the head usher of suspicious-
looking people and packages. 5

6. Tithes and Offerings Preaching of the Word Communion Service
• Collection of tithes and offerings
should start from the right side of
your assigned area.
• Always keep your eye on the offering bag
while it is being passed around.
• After collection, give
the offering bag to
the section head.
The section head
should then turn
the bag over to the
head usher.
Preaching of the Word
• The assigned usher should count the
number of attendees and submit the
head count to the head usher.
• Assist those who respond to the altar
call and lead them to the front. 6
Communion Service
• Assigned ushers
must prepare
the elements one
hour before the
service starts.
• Ushers should stay
at the right side of the row with both
bread and juice trays, except for sections
at the extreme left and extreme right.
Ushers should pass the bread first,
followed by the juice.
• The music team should also be provided
with communion elements.
• Communion cups are to be retrieved
only when praise and worship is
over, and people are asked to greet
one another.

7. POLICIES AND PROCEDURES
Lost and Found Items
Inform persons who lost items to go to the
lobby guards’ station in order to report
the incident. Items found left behind must
be surrendered immediately to the lobby
guards’ station for safekeeping.
Disruptive Attendees
Immediately approach the person and
respectfully ask him/her to keep quiet.
If the attendee continues to behave in a
Noisy Children
If a child is noisy or crying, ask his/her
parent/guardian to bring the child out
of the Assembly Hall. Encourage them
to bring their child/children to the Kids
Ministry. We also have rooms with TV
monitors for nursery-age (0-18 months)
and toddler-age (19-35 months) children
where parents/guardians can take care
of their children and still be able to
participate in the worship service.
disruptive manner after the request has
been made, usher him/her to exit the
sanctuary until s/he has composed
him/herself. 7

8. in the house of my God Medical Emergency
Bring the person to an area where there is
enough breathing space. Assign an usher
to call for medical assistance. We have a
clinic at the lower ground floor.
Emergency and Disaster (Fire, earthquake, etc.)
Immediately open the doors and
calmly advise the people to exit
the Assembly Hall.
Better is one day in your courts
than a thousand elsewhere;
I would rather be a doorkeeper
in the house of my God
than dwell in the tents of the wicked.
PSALM 84:10 8