1. Copyright [Dr. Michael Hoadley, Chat Chatterji, and John Henderson ] [2004]. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non- commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the authors. To disseminate otherwise or to republish requires written permission from the authors.

2. "Comprehensive Technology Planning in Higher Education" Michael Hoadley, Center for Academic Technology Support (CATS) Chat Chatterji, Information Technology Services (ITS) John Henderson, Academic Technology Advisory Committee (ATAC) Eastern Illinois University

3. Comprehensive Technology Planning Committee (CTPC) Ad hoc committee –Goal to “involve the campus community in the process of sharing ideas, gathering information, and then suggesting a direction for technology use at EIU” –22 individuals representing different academic units, groups, and organizations on campus –Weekly meetings from Jan/2003 to Feb/2004 Co-chaired by Assistant Vice-Presidents from ITS and Academic Affairs

4. Provost’s Statement Overview of task with emphasis on the following: –Technology integration for curricular development and degree programs –Training and professional development for faculty and staff –Technical support services available on campus –Technology infrastructure Group allowed to determine own course of action for completion of task

5. Key Issues Assessment of instructional technology use Challenges facing the academic infrastructure (human resources, curriculum, and available technologies) Solutions and suggestions for addressing those challenges Opportunities for change

6. CTPC Model Mission statement of university Student learning experience at the center of all activities Entry into system through various portals: business affairs, student services, external relations, and academic affairs

8. Questions for University Community What can be done to enhance the use of instructional technology? How can technology be used to enhance student services? What can be done with technology to enhance student capability and their total university experience?

9. Questions for University Community How can technology be used to enhance access to services and information? How can technology enhance the business aspects of running the University? How can technical support services be enhanced to improve the use of technology? How can technology be used to enhance technical support services?

10. Open Sessions on Campus Opportunity to attend face-to-face sessions to discuss questions Questions and concerns about functionality of the network or other technological challenges of the past not allowed as focus on discussions Participation also possible by submitting responses online or via email

11. Initial Analysis of Data Qualitative reflection on responses from campus community Responses categorized: –Training –Compatibility and Standardization –Communication and Integration –Support Resources –Delivery of Instruction

12. CTPC University Technology Survey A survey was developed by members of CTPC and others on campus with expertise in that area Intent to solicit additional input from the campus about prioritizing their questions, issues, and concerns in designated categories

13. CTPC University Technology Survey Categories: –Efficiency –System Confidence –Compatibility and Standardization –Communication and Integration –Support –Delivery of Instruction

14. Efficiency Categories: –Efficiency –System Confidence –Compatibility and Standardization –Communication and Integration –Support –Delivery of Instruction

15. System Confidence

16. Compatibility & Standardization

17. Communication & Integration

18. Support

19. Delivery of Instruction

20. Demographics

21. Results of Online Survey 857 participants : –39%Students –24%Faculty –20%Staff –12%Administrative & Professionals – 5%Other/Unidentified Good representation of campus

22. Follow-Up Analysis of Data Qualitative and quantitative analysis Development of recommendations and action items for campus

23. Opportunities for Change Critical factors to consider: –Technology Infrastructure –Educational Training and Professional Development –Academic Curricula and Degree Programs –Management, Administration, and Support Services

24. The Future? Results serve as blueprint for developing campus technology plan Key elements: –Bring technologies to the forefront –Support and maintain the continuation of that technological vision in future years

25. For More Information Visit the CTPC Website: http://cats.eiu.edu/ctpc/index.cfm