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Pam Downs Ajay Gupta The Pennsylvania Prince George’s State University Community College "Copyright Penn State University-2008. This work is the intellectual.

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Presentation on theme: "Pam Downs Ajay Gupta The Pennsylvania Prince George’s State University Community College "Copyright Penn State University-2008. This work is the intellectual."— Presentation transcript:

1 Pam Downs Ajay Gupta The Pennsylvania Prince George’s State University Community College "Copyright Penn State University-2008. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author." Educause Mid-Atlantic Conference Jan. 15-17, 2008

2 Pam Downs CBCP Business Continuity Consultant Administrative Information Services psd5@psu.edu 5-Phased Business Continuity Planning Process

3  Choosing the planning methodology  Business Continuity Planning Process  Business Continuity Services and Tools  Awareness and Training  Challenges and Opportunities

4 20 Penn State Campuses across Commonwealth 7 Special-mission Campuses (including a Medical Center and Law School) 13 Colleges – Undergraduate & Graduate Programs > 90,000 Students

5  Determine scope Administrative Business Units Not research or academic Units  Identify Resources People Expertise Budget

6  Implement a Planning Process Simple Measurable Repeatable Reliable

7 Emergency Response Plan Crisis Management Plan Crisis Management Plan Business Continuity Plan Business Continuity Plan

8 Business Continuity Planning Service Recovery Disaster Recovery Developing advance arrangements and procedures so an organization is prepared to continue its critical services in the event of a crisis Recovery of key infrastructure/ technological components Recovery of key university services

9 PHASE 1: PROJECT PLANNING PHASE 5: EXERCISE and MAINTAIN PLANS PHASE 4: PLAN DEVELOPMENT PHASE 3: RECOVERY STRATEGIES PHASE 2: BIA/RISK ASSESSMENT

10  Business Continuity Consultant  Offsite Data Storage  Local Server Recovery Center  Living Disaster Recovery Planning System (LDRPS)  Business Impact Analysis (BIA) Software Tool  BCP Training & Support

11 BCP for Management Teams: Parts 1 & 2 PHASE 1: PROJECT PLANNING PHASE 2: BIA/RISK ASSESSMENT Business Impact Analysis Risk Assessment PHASE 4: PLAN DEVELOPMENT BCP for Plan Development Teams: Parts 1 & 2 Information Gathering for Building Recovery Plans LDRPS Software PHASE 5: EXERCISE and MAINTAIN PLANS Conducting Recovery Exercises PHASE 3: RECOVERY STRATEGIES Developing Recovery Strategies

12  Quarterly meetings Emergency Management Office Environmental, Health and Safety Risk Management Office Auditors  Awareness Program Chancellors & Deans DR Day  Business Continuity Brochures  BCP Website http://ais.its.psu.edu  BCP BLOG

13  Information Technology Services  Hershey Medical Center  Office of Human Resources  Penn State Harrisburg Campus  Penn State Mont Alto Campus  Office of Physical Plant  Office of Student Aid

14  Lack of Executive Support  Lack of buy-in  No Policy  Decentralized vs. Centralized Services  Developing Standard Terminology  Unclear Best Practices

15  Break down silos  Gain big picture of Penn State Understand services and IT resources Make informed decisions for budget and resources  Continue to provide our mission during any event

16 Pam Downs psd5@psu.edu 814-865-3315

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