1. Cost Justifying the Upgrade Cost Justifying the Upgrade (TMCU-02) Monday - 1/24/06, 1:00-1:45pm Presented By: Brandon Weilbacher Epygi Technologies Director of Product Management

2. Cost Justifying the Upgrade  Why should I upgrade?  Is the time right?  Is the technology ready?  What will the upgrade cost me?  What will the new system save me?  How will the new system make me more efficient?  Features that justify the upgrade?

3. Why Should I Upgrade to an IP PBX? In the current economic climate, customers migrate to new technology because they need to, not because their favorite vendor, consultant or writer tells them to. Worldwide IP PBX Market and SIP Penetration Forecast SIP Penetration IP PBX Revenues Source: IDC; Gartner The NEED is to stay competitive by improving employee efficiency, reducing costs, and simplifying operations

4. Is the time right?  Pricing models are simplified  Lower priced systems  Fewer feature keys (all inclusive)  Combine the functions of multiple products  PBX, IP Router, VPN, VoIP Gateway  Technology Miniaturization  You can keep your old analog phones or upgrade to highly functional SIP versions  Expensive and proprietary digital sets are no longer required  New phones are standards based (SIP), so they are not thrown away when a new system is purchased  The feature set of IP PBX systems increases employee efficiency over the traditional PBX  Take advantage of Internet Telephony Service Providers  Many ITSPs are available for very low cost LD around the world IP PBXs have changed the Phone System Market “VoIP is responsible for the biggest threat to the PBX market since – well ever.”, Rich Tehrani

5. Is the Technology Ready?  Broadband connectivity is available in most all businesses today  SIP standards continue to evolve but have stabilized allowing product interoperability  The Quadro has been tested as interoperable with over 30 Internet Telephony Service Providers  Over 20 SIP IP phones have been certified on the Quadro IP PBX  IP PBX systems are currently deployed countries around the world  IP PBX products have moved past the “beta” phase and are used in many major corporations  Advanced VoIP applications are emerging such as “pay per call” on eBay

6. What will the Upgrade Cost Me?  Purchase the new PBX  Much lower cost than traditional PBX systems  Fewer feature keys to get functionality means lower cost and simpler configuration  Purchase the new phones  Can reuse existing analog phone with Quadro  Can purchase industry standard reusable SIP phones as opposed to expensive proprietary digital sets  Subscribe to carrier services  ITSPs use IP for transport and offer a much cheaper solution to traditional long distance carriers  Fewer local lines/trunks are required from Ma Bell when using VoIP- most calls will be carried over IP

7. What will the Upgrade Cost Me?  Other communications equipment can be eliminated since it is built into many IP PBX systems  IP Router and Firewall  Hold music radio  External Voicemail system  VPN  Buyback credit for the old PBX  In many cases, the legacy PBX can be sold to a second-hand equipment dealer  Installation  The Quadro makes installation simple using GUIs and Wizards  In some cases, the customer can plug in the cables and the reseller can configure it remotely  Phones are automatically configured once connected to the network  Should lead to a faster and lower cost installation

8. What will the IP PBX Save Me?  Ongoing Costs for Moves, Adds, and Changes  Moves- IP phones can be moved simply by unplugging from one location and plugging in at another- as simple as moving a computer, no rewiring required  Adds/Changes- New users can be added with minimal configuration using the intuitive GUI. Can be completed locally or remotely  No more line cards- the IP PBX uses the existing Ethernet switch for connectivity  Upgrading to Enhanced Capabilities  Using standard protocols, 3 rd parties can develop applications that interoperate with IP PBX systems  With competition comes more options and a lower price  Not proprietary

9. What will the IP PBX Save Me?  In new construction, only 1 Ethernet drop is required per office  Most IP phones have a built in Ethernet switch port for connecting a PC  Fewer ports required at the Ethernet switch  Lower long distance costs, especially for international calls  Using an ITSP, costs are a few pennies per minute  Using a direct SIP connection, there is only the cost of the internet connection  Centralized management for remote sites  Truck roll costs are eliminated when making minor changes at remote sites  Physically smaller systems consume less power and require less space

10. Productivity Gains with the new system Simplified administration results in less down time for employees- faster moves/adds/changes Presence applications can direct calls to the most likely communications device that you will answer. You control how you are reached and by whom IP phones can be registered remotely allowing teleworking applications Cell phones can make VoIP calls using features like call relay Unified Messaging provides easy access to voice messages and faxes via email IP phones with advanced information features can be programmed to display information downloaded from servers across a LAN or WAN Corporate Communications Weather, News, Stock Quotes

11. Productivity Gains with the new system On-demand and meet-me multi-party conferencing over SIP SIP trunks often provide as many lines as you have bandwidth to support No more busy signals to customers calling in No more waiting for an available line Freedom to make as many LD calls and talk as long as it takes  Use a softphone from your laptop while in a WiFi hot-spot  Never be out of touch even when you are away from the office  Many notifications of new messages  SMS  Email  Phone Call

12. Features that Justify the Upgrade  Features available on many IP PBX systems  Unified Messaging Voicemail to email Fax to email  Call Relay  SIP Conferencing  Using Virtual Extensions to establish a local presence in a remote location  Utilizing an ITSP for Long Distance Calls  Remote IP Phone and Softphone Extensions  Superset of traditional PBX features

13. The Upgrade is Cost Justified! and The Time is Now! Questions? Presented By: Brandon Weilbacher Epygi Technologies Director of Product Management