1. CRB Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support

2. CRB Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support 2. What did you like about the Distance Learning experience? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ I liked the idea that kids from different schools get the chance to work with kids from other schools without leaving their own schools. I think its great the students get the opportunity to take courses not offered at home school - also the interaction with students from other schools is a great experience for them. Working with the teacher and the students. I was surprised and pleased by the degree of personal relationships that the students could achieve. I think it is a wonderful opportunity to gain knowledge from outside this school district. All the different classes you can offer. [The] different schools - get to see how the students are so much alike.

3. CRB Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support 3. What did you dislike about the Distance Learning experience? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ Sometimes unsure as to what my "role" is. Sometimes things got a little crazy with people from different schools talking at the same time. There is a lot of lost time because the schools aren't on the same bell schedule. Tough to get extra help during the school day. Sometimes could not hear or understand students and other sites. Lack of internal support/communication within school-students not aware of offering, counselor not promoting courses nor willing to make schedule conflict work for students. Unprepared host teacher. It could be difficult when teacher would fax items over at the last minute needing them for THAT class. Some teachers did not return assignments in a timely manner.

4. CRB Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ yes- I enjoyed every call. (nice folks) Absolutely! I was able to get an answer to all my concerns All issues were handled in a positive and professional manner. Yes! Eileen was helpful above and beyond the call of duty. They were always ready and willing to assist when needed 4. Did you feel comfortable calling the DL toll free number for technical support? All those who responded said,“Yes, I did.” Comments:

5. CRB Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ Very quick to solve problems. Very much so the support team is great about figuring out what to do to fix problems. Yes, always. Chuck is great too!! 5. Were you satisfied with the assistance of the BOCES support team? All responded,“Yes, I was satisfied.” Comments:

6. CRB Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support 6. What changes would you offer to improve the DL program? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ I would make sure the schools advertise it earlier so our juniors know what we have to offer them when they make up their schedules. Would like to have the teacher at the host site visit the away classroom more often. Find a way for administrators and faculty to support DL. Many don't even know who can teach courses, which ones can be offered etc. One of my biggest problems was in trying to contact the DL room directly. Many schools have complicated menu systems and it takes quite a lot of effort. It would be easier if I could e-mail the other teachers with information about students. Getting all the schools on the same time schedule. Our school lost a lot of class time because of our schedule.

7. CRB Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support 7. General Comments ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ It was a pleasure to be a part of this. I enjoyed the whole year, everyone was great. As a parent and resident I believe in distance learning. The world is changing so and it gives students and staff a chance to learn in a positive way. Our students had opportunities to learn in a different way and take subjects that were not offered at our school.