1. COPYRIGHT 2010 Gold Wing Road Riders Association, Inc. All rights reserved under International and Pan-American Copyright Conventions. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording or otherwise, without the prior written permission of the publisher. Published by GWRRA, Inc. 21423 North 11th Avenue, Phoenix, AZ 85027 Fax 602-581-3844 Phone 800-843-9460, 623-581-2500 Version 12.13 January 2012 Gold Wing Road Riders Association A GW University Training Seminar Membership Enhancement Coordinator Position Description & Responsibilities

2.  Version 12.13 January 2012 Overview Purpose of MEC Review Position Descriptions –Chapter Level –District Level –Region Level

3.  Version 12.13 January 2012 Purpose Primary - Retention of Members Work with the Directors, to educate the Membership on the many benefits of GWRRA at Chapter, District and Region Levels –Wing World, Gold Book, Rescue Plus, etc. Make sure all New and Prospective Members (Trial Memberships) are contacted on a monthly basis

4.  Version 12.13 January 2012 Chapter Level Develop and maintain a Membership listing of participants Be responsible for the sign in sheet at Chapter Gatherings –Make sure everyone signs Greet and welcome visitors at all Chapter Events

5.  Version 12.13 January 2012 Chapter Level Send welcome letter to new Members –Follow-up with a phone call Write article for monthly newsletter Work with Chapter Team to promote Chapter Activities and Events Serve as Chapter of the Year Coordinator Serve on the Chapter Couple of the Year Committee (if Chapter has one)

6.  Version 12.13 January 2012 Chapter Level Work with Membership data from Area Report –New Member list (Monthly) –Prospective Members list (Monthly) –Full Area Report (Quarterly - January, April, July and October)

7.  Version 12.13 January 2012 Chapter Level Contact all New and Prospective Members (Trial Memberships) listed on the Monthly Area Report Complete contact data column on New and Prospective Members –Only these two tabs! –Return complete list to District Membership Enhancement Coordinator

8.  Version 12.13 January 2012 Chapter Level Review Expiring and Expired Memberships –Remind as necessary –We want to keep them as Members –Be prepared to listen if they aren’t happy –Contact info not required to be sent to District MEPC Review Quarterly Full Area Report for Members who may not be participating in the Chapter

9.  Version 12.13 January 2012 Chapter Level Serve as liaison to the District Membership Enhancement Coordinator Promote involvement of the Members –Encourage everyone to be involved and participate Be a mentor to the new Members –Make welcome, explain benefits, terminology, etc. Promote changes positively –Help keep politics out of the Chapter Cliques / Buddy System

10.  Version 12.13 January 2012 Chapter Level Recommended Skills –Be comfortable meeting new people –Be comfortable greeting new people –Be detail oriented –Be able to work independently –Be able to work with others –Communicate clearly and positively (both verbally and written

11.  Version 12.13 January 2012 Chapter Level Recommended Skills (continued) –Be open to suggestions –Have a positive attitude –Be TEAM-oriented –Have and be able to use MS Excel –Have access to a computer and email –Have the ability to meet deadlines –Have organizational skills

12.  Version 12.13 January 2012 District Level Develop and maintain a database of Chapter Membership Enhancement Coordinators Work with District Membership Data –Review Unassigned Zip Code information Zip Code assignment updates can be made by District Director or District MEPC Identify areas for new Chapters –Distribute Monthly ARL to each Chapter Membership Enhancement Coordinator with a copy to the Chapter Director

13.  Version 12.13 January 2012 District Level Appointing Officer for Chapter Membership Enhancement Coordinators Be a mentor to new Chapter MECs Conduct seminars Promote involvement of the Members

14.  Version 12.13 January 2012 District Level Serve as liaison to the Region Membership Enhancement Coordinator Promote changes positively and help keep politics out of the Chapters

15.  Version 12.13 January 2012 District Level Work with the District Team and Chapter Teams to promote all Membership activities in the District Write articles for the District Newsletter. Serve as the Couple of the Year Coordinator Serve as the Chapter of the Year Coordinator

16.  Version 12.13 January 2012 Region Level Maintain a Region database of District Membership Enhancement Coordinators Work with Membership Data –New, Prospective, Expired, Expiring Memberships and Unassigned Zip Codes Distribute Monthly ARL to all District Membership Enhancement Coordinators with a copy to the District Director –Submit a report monthly to the MEP Director on the contacts of New and Prospective Members

17.  Version 12.13 January 2012 Region Level Appointing Officer for District Membership Enhancement Coordinators Be a mentor to new MECs Serve as liaison to the Membership Enhancement Program Director Promote changes positively to help keep politics out of GWRRA

18.  Version 12.13 January 2012 Region Level Work with the Region Team to promote Region and District Activities and Events Promote involvement of the Members Write articles for the Region Newsletter Serve as the Couple of the Year Coordinator Serve as the Chapter of the Year Coordinator

19.  Version 12.13 January 2012 Summary Purpose Position Descriptions –Chapter Level Importance of contacting New and Prospective Members (Trial Memberships) Importance of promoting involvement of the current Members Can mean the success of the Chapter –District Level –Region Level

20.  Version 12.13 January 2012 Questions??