1. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-1 Chapter 11 Leadership in Teams and Decision Groups

2. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-2 Learning Objectives Understand the processes that determine group performance Understand how leaders can influence team processes and improve performance Understand the different types of teams that are commonly used in organizations and the implications for team leadership Understand how leadership is shared in self-managed teams and the conditions that make these teams more effective

3. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-3 Learning Objectives (Cont.) Understand the advantages of cross-functional teams and the difficulties confronting leaders of these teams Understand procedures to facilitate team learning and build trust and cooperation Understand the primary leadership functions in decision groups Understand procedures for leading successful meetings

4. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-4 The Nature of Teams Table: Common Characteristics of Four Types of Teams

5. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-5 Types of Teams Functional Teams Cross-Functional Teams Self-Managed Teams (“Semi-Autonomous Work Group”) Virtual Teams

6. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-6 Table: Percentage of Companies that Delegated a Responsibility to Self- Managed Teams

7. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-7 Table: Facilitating Conditions for Self-Managed Teams

8. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-8 Determinants of Team Performance Commitment to Shared Objectives Member Skills and Role Clarity Internal Organization and Coordination External Coordination Resources and Political Support Mutual Trust and Cooperation Collective Efficacy and Potency

9. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-9 Key Performance Determinants Table: Mediating Variables for Effect of Leader Behaviors on Team Performance

10. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-10 Leadership in Different Types of Teams Cross-Functional Teams Table: Skills Required for Leading Cross-Functional Project Teams

11. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-11 Leadership in Different Types of Teams Cross-Functional Teams (Cont.) Table: Leadership Behaviors Needed in Cross-Functional Teams

12. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-12 Procedures for Facilitating Team Learning After-Activity Reviews Near the beginning, make a self-critique that acknowledges shortcomings Encourage feedback from others and model nondefensive acceptance of it Ask members to identify effective and ineffective aspects of team performance Encourage members to examine how group processes affected team performance

13. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-13 Procedures for Facilitating Team Learning (Cont.) After-Activity Reviews Keep the discussion focused on behaviors rather than on individuals If necessary, provide your own assessment of team performance Recognize improvements in team performance Ask members for suggestions on how to improve team performance Propose improvements not already included in the team’s suggestions

14. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-14 Guidelines for Team Buildings Emphasize common interests and values Use ceremonies and rituals Use symbols to develop identification with the group Encourage and facilitate social interaction

15. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-15 Guidelines for Team Buildings (Cont.) Tell people about group activities and achievements Conduct process analysis sessions Conduct alignment sessions Increase incentives for mutual cooperation

16. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-16 Decision Making in Groups Determinants of Group Processes Group size Status differential Cohesiveness Member diversity Emotional maturity Physical environment Communication technology

17. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-17 Leadership Functions in Meetings Table: Major Types of Leadership Behavior in Decision Groups

18. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-18 Leadership Functions in Decision Groups Table: Comparison of Two Viewpoints on Leadership in Decision Groups

19. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-19 Guidelines for Leading Meetings Inform people about necessary preparations for a meeting Share essential information with group members Describe the problem without implying the cause or solution Allow ample time for idea generation and evaluation Separate idea generation from idea evaluation

20. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-20 Guidelines for Leading Meetings (Cont.) Encourage and facilitate participation Encourage positive restatement and idea building Use systematic procedures for solution evaluation Encourage members to look for an integrative solution Encourage efforts to reach consensus when feasible Clarify responsibilities for implementation

21. Copyright © 2010 Pearson Education, Inc. Leadership in Organizations 12-21 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2010 Pearson Education, Inc.