1. Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Basic Assessment Edu Additional SW Tools References & Contact Benefits to the user Self Assessment for Educational and Training Organisations

2. Screen 2 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact How does self-assessment help me?  Self-Assessment is a  holistic  regular  systematic evaluation of the duties and results of the organisation.  The objective of self-assessment is  the examination of the organisation’s performance and  the continuous improvement of its activities.

3. Screen 3 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Benefit of GOA/SAETO WorkBench  Conforms to the EFQM model and is always up to date.  Supports methodology and provides a well structured implementation.  Offers comprehensive self-assessment as well as a number of specific surveys for collecting the needed raw data.  Minimises the training needs to implement EFQM.  Adaptable to the individual requirements of your organisation.  Offers multilingual assessment and survey catalogues.  Fast and efficient reporting integrated.  Follow-up on improvement suggestions and CIP implementation planning with the Balanced Q-Card.

4. Screen 4 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact GOA Basic Assessment The GOA Basic/Easy Assessment modules provide sector specific, simplified translations of the EFQM Model. The translations minimise the size and complexity of the assessment catalogues, to allow for a fast and easy first implementation of the Excellence concepts. The reductions have been done so well, that after a short introduction period, a full self-assessment can be done in less than a day. The following short introduction will explain this approach, using the example of the GOA Basic Assessment Education module. This module was developed as part of the European funded Leonardo da Vinci Project SAETO as an adaptation to the educational and training sector.

5. Screen 5 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact When starting the program, the user is greeted by the screen below. After clicking the button „New“ you get an invitation to implement a new project. Click here Entering a project

6. Screen 6 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact In this new project, you will find an overview of the 9 criteria according to EFQM with contents already „translated“ into easy to understand questions. If you call up an existing project instead, the window shows an overview of the scoring, as a total and a per chapter score. Entering a project

7. Screen 7 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact When you click on a criteria folder, the list of the corresponding questions appear in the left window frame. When you click on a criterion folder, you see the list of corresponding assessment questions in the right part of the window. Starting the assessment Click here

8. Screen 8 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact When you click on a single question, an additional window will open up, and the economic context of that specific question is explained. Click here This window can be shown or deactivated via the menu View Starting the assessment

9. Screen 9 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact You have to assess the degree of fulfilment and the urgency of improvement for each question. Give your scores by pushing the triangle to the desired score. There is also the possibility to suggest improvement actions and take additional notes. Answering single questions This button opens a Notepad.

10. Screen 10 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact For better reading, active questions are shown again in the blue field below the selection window. Click and drag By clicking on the scoring pointer it becomes active and orange. Answering single questions

11. Screen 11 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact By clicking on Assessment Notes or Improvement Suggestions you open a window where you can write down your information. Click here You can enter several comments to allow an individual follow up on each of them in the subsequent processes. Assessment Notes & Improvement Suggestions

12. Screen 12 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Enter „new“ for separate notes for individual follow up. Suggest improvements

13. Screen 13 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Enter „new“ for separate notes for individual follow up. Delete comments with the waste paper basket button. Suggest improvements

14. Screen 14 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Enter „new“ for separate notes for individual follow up. Delete comments with the waste paper basket button. Browse your entries with the scroll bar. Suggest improvements

15. Screen 15 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact By the colour of a question or chapter you can see if it has already been answered or not: BLUE = still unanswered BLACK = already answered Unanswered Answered Answering Questions

16. Screen 16 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact The reporting function is called upon by clicking on „Report“. The drop-down menu allows you to select the type of report you want. Click here Reporting

17. Screen 17 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact  Excellence Report generates a word file with your scoring and the needs for improvement as well as your assessment notes.  Areas for Improvement generates a word file with improvement ideas you have collected during the assessment on each question.  All Data exports collected data into a separate format, that can be imported into spread sheets like MS Excel for a more detailed statistical analysis. The following reports are available: Reporting

18. Screen 18 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Besides the free Basic Assessment, an advanced commercial version called Easy Assessment exists, which offers a number of additional functions. Easy Assessment Team The most important are:  The Team-Assessment allows you to distribute single questions, chapters or even complete assessments electronically and to collect answers from your colleagues of a team of experts.  The assessments can be conducted multilingually, questions can be enumerated as well as the question text can be adapted.  ISO Reference Documents contain all the information you collected during the assessment that could be relevant to your ISO manual. The function generates a folder...\ISO with word files for each ISO chapter. The rules as to which assessment question feeds into which ISO chapter have been developed by the SAETO project and are hard coded into GOA.  The improvement suggestions collected during the assessment can be processed in the GOA Balanced Q-Card starting from the priorisation of ideas and ending in a detailed implementation planning and controlling of complete improvement projects.

19. Screen 19 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact GOA Basic & Easy Assessment both started as the electronic adaptation of the „Fit for Excellence“ concept developed by Dr.Fritz Ospelt of the TRIGONUM AG in Liechtenstein. Hintergrund zu Easy Asessment GOA Easy Assessment exists today for different management methods (Business Excellence, Project Excellence, Basel II, etc.), as well as for different branches (SME, educational sector, public administration,..).

20. Screen 20 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact GOA/SAETO Tools – an Overview GOA/SAETO offers numerous, scalable software modules for assessments and surveys that are required for the implementation of the Excellence Model.

21. Screen 21 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Self-Assessment Modules GOA offers a number of software modules for self-assessment based standards, such as CAF (Common Assessment Framework), EFQM Excellence, ISO 9004 or Project Excellence. These solutions are scalable (from early user up to professional assessor teams) and offer also sector specific adaptations (industrial users, SMEs, ETOs,...)

22. Screen 22 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Inquiry and Survey Modules GOA Survey & reporting facilitates the design and implementation of all kinds of surveys. The generic solution can be extended by a number of knowledge bases, that contain multilingual, task specific question catalogues and processing rules. Examples are:  Assessment of Innovation Management  Company Objectives & Goals Definition  Customer Satisfaction Inquiries  People Satisfaction Inquiries  Team-Effectiveness Surveys These „standard“ surveys can be enhanced by surveys using the 360° Feedback Methodology, witch can be used used e.g. for measuring the efficiency of leadership.

23. Screen 23 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact GOA Survey Modules supporting the Excellence Model Team Effectiveness LOP Inventory Objectives InnoMan Kultur Customer Inquiry Supplier Audits (Inq. Prof) Basell II Inquiry Prof. Objectives 360° Management Feedback People Inquiry Organisational Climate KVP WorkBench Project Excellence InnoMan Process & Project

24. Screen 24 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact CIP Support  Balanced Q-Card (BCQ= BQC?) supports the follow-up on improvement suggestions, from the prioritisation of the ideas, up to the planning and monitoring of improvement projects.  BQC supports:  Filtering and selection of ideas from previous assessments and surveys  Prioritisation of improvement actions, optionally by all employees  Definition of improvement projects  Planning and management of improvement projects  Monitoring of all active improvement projects  BQC is available as:  stand-alone solution  Team solution with web support

25. Screen 25 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Benefits of GOA/SAETO  Complete solution for self-assessment, satisfaction surveys and selection, planning and management of improvement projects.  Modular and scalable according to the requirements of your organisation.  Minimises the training effort for EFQM, conforms to the model and is always up to date.  GOA/SAETO empowers you to conduct self-assessments with little effort in order to fulfil the requirements of the European Common Quality Assessment Framework in VET (CQAF in VET).

26. Screen 26 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Fachinformation und Bibliothek GOA/SAETO Pilot Users (Excerpt) Additional Information: www.ti-saeto.comwww.ti-saeto.com

27. Screen 27 Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References & Contact Thank you for your attention! Please close the presentation by pressing ESC.