2. Outstanding Revenue Growth Platinum Partner Platinum Solution Provider Award Platinum Partner Outstanding Achievement Award MOS Outstanding Product Launch MTA

3. Nuccio Certo Andrew Flood Malcolm Knox Richard Gordon Eduardo Valencia Pankaj Rai

4. Represent You!Guidance & Advice New Products & Strategies Work with Certiport Executive Team Partners’ best INTERESTSImprove Processes and Procedures

6. Activations Passwords Uploads Supporting Customers Partner Now Has Tools

7. Clear Policies And Guidelines Appointing New Partners Certiport Created New Partner Strategy Document

8. Too Product Focused and Not Sales Focused Certiport to Consult their Sales Team and CPAC Marketing Materials

9. Not Regular Enough Partner Communications Fortnightly Product and Monthly Partner Updates

10. Not Enough Partner Involvement New Products And Beta Testing CPAC Now Involved

11. Promoting and Building MOS Brand Awareness Name of Certiport Worldwide Competition on Microsoft Office 2013 Microsoft Office Specialist World Championship

12. Terminal Services MOS 2010 MTA Commercial Pilot MOS/MTA Volume Licensing Localisation MDF

13. CPAC 2012/2013… Lots Done 6 Achievements in 2012 More to Do Work with Certiport & New Owners to Grow Business Together

14. Member Name Company NameEmail AddressRegion Andrew Flood Prodigy Learningandrew.flood@prodigysolutions.com EUROPE Roberto Mosca Tesi Automazionermosca@tesiautomazione.it MEA Richard Gordon IC Centralrichard@iccentral.com.au APAC Paulo Protasio ETC Brazilpaulo.protasio@etciberoamerica.com LATAM Malcolm Knox CCI Learningmknox@ccilearning.com NOAM

15. Q & A