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Chapter 3 Personality and Values

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1 Chapter 3 Personality and Values
Essentials of Organizational Behavior, 9/e Stephen P. Robbins/Timothy A. Judge Chapter 3 Personality and Values

2 After studying this chapter you should be able to:
Explain the factors that determine an individual’s personality. Describe the Myers-Briggs Type Indicator personality framework. Identify the key traits in the Big Five personality model. Explain how the major personality attributes predict behavior at work. Contrast terminal and instrumental values. List the dominant values in today’s workforce. Identify Hofstede’s five value dimensions of national culture.

3 Personality The sum total of ways in which an individual reacts to and interacts with others Most often described in terms of measurable traits that a person exhibits, such as shy, aggressive, submissive, lazy, ambitious, loyal and timid

4 Myers-Briggs Type Indicator
Most widely used personality-assessment instrument in the world Individuals are classified as extroverted or introverted (E or I), sensing or intuitive (S or N), thinking or feeling (T or F), and judging or perceiving (J or P) Classifications combined into 16 personality types (i.e. INTJ or ESTJ)

5 Personality Type

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13 The Big-Five Model Contradiction to MBTI: Extraversion Agreeableness
Conscientiousness Emotional Stability Openness to Experience

14 Personality and National Culture
A country’s culture influences the dominant personality characteristics of its population.

15 Value Systems Represent a prioritizing of individual values
Identified by the relative importance an individual assigns to such values as freedom, pleasure, self-respect, honesty, obedience, and equality

16 Contemporary Work Cohorts
Entered the Workforce Dominant Work Values Veterans 1950s or early 1960s Hard working, conservative, conforming; loyalty to the organization Boomers Success, achievement, ambition, dislike of authority; loyalty to career Xers Work/life balance, team-oriented, dislike of rules; loyalty to relationships Nexters 2000 to present Confident, financial success, self-reliant but team-oriented; loyalty to both self and relationships

17 Hofstede’s Framework for Assessing Cultures
Power distance Individualism vs. collectivism Masculinity vs. femininity Uncertainty avoidance Long-term vs. short-term orientation

18 Personality-Job Fit Theory Hollands Typology page 48

19 Person-Organization Fit
It is more important that employee’s personalities fit with the overall organization’s culture than with the characteristics of any specific job. The fit of employee’s values with the culture of their organization predicts job satisfaction, commitment to the organization and low turnover.

20 Implications for Managers
Evaluate the job, the work group and the organization to determine the optimum personality fit Find job candidates who not only have the ability, experience and motivation to perform but also possess a value system that is compatible with the organization’s.

21 Summary Explained the factors that determine an individual’s personality. Described the Myers-Briggs Type Indicator personality framework. Identified the key traits in the Big Five personality model. Explained how the major personality attributes predict behavior at work. Contrasted terminal and instrumental values. Listed the dominant values in today’s workforce. Identified Hofstede’s five value dimensions of national culture.


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