2 Objectives Define personality Describe eight categories in MBTI personality frameworkIdentify the “Big Five” personality variables & their relationship to behavior in organizationsDiscuss the implications of personality assessment
3 PersonalityThe combination of psychological traits we use to classify & describe a person in terms of characteristics such as quiet, passive, loud, aggressive, etc.
4 The Big-Five Model 1. Extroversion - Comfort level with relationships 2. Agreeableness - Propensity to defer to others3. Conscientiousness - Measure of reliability4. Emotional stability - Ability to withstand stress5. Openness to experience - Range of interests & fascination with novelty
5 Other Key Personality Traits Locus of control - Belief that life is controlled by oneself vs. outsidersMachiavellianism - Tendency to manipulate and maintain emotional distanceSelf-esteem - Degree one likes or dislikes oneselfSelf-monitoring - Sensitive to external cues to behave differentlyRisk propensity - Willingness to take chancesType A personality - Incessantly struggling to achieve more
6 The Myers-Briggs Type Indicator One of the most widely used frameworks for classifying personalities100-question personality test asks how people feel & act in particular situationsClassifications on four scales are combined for 16 personality types (INTJ, ESTJ, etc.)1. Extroverted or Introverted (E or I)2. Sensing or Intuitive (S or N)3. Thinking or Feeling (T or F)4. Perceiving or Judging (P or J)
7 Personality & National Culture The Big Five Model of personality appear in almost all cross-cultural studies
8 Matching Personalities & Jobs Personality-Type associated with:Employee satisfactionpropensity to leave jobGOAL = personality matching occupational environment
9 Implications for Managers PersonalityMatch personality types with compatible jobsCan be difficult to separate personality from culturePersonality measures widely used but poorly understood