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9 Chapter Foundations of Individual Behavior Copyright ©2013 Pearson Education9-1
Learning Outcomes After studying this chapter, you will be able to: Identify the focus and goals of organizational behavior (OB). Explain the role that attitudes play in job performance. Describe different personality theories. And … Copyright ©2013 Pearson Education9-2
Learning Outcomes (cont.) Describe perception and the factors that influence it. Discuss learning theories and their relevance in shaping behavior. Discuss contemporary issues in OB. Copyright ©2013 Pearson Education9-3
Copyright ©2013 Pearson Education9-4
Organizational Behavior Copyright ©2013 Pearson Education9-5
Goals of Organizational Behavior Managers need to explain, predict and influence these behaviors: 1.Employee productivity 2.Absenteeism 3.Turnover 4.Organizational citizenship behavior 5.Job satisfaction 6.Workplace misbehavior Copyright ©2013 Pearson Education9-6
Copyright ©2013 Pearson Education9-7
Attitudes and Job Performance Key attitudes: Job satisfaction Job involvement Organizational commitment Employee engagement Copyright ©2013 Pearson Education9-8
Attitudes and Consistency Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes. Copyright ©2013 Pearson Education9-9
Understanding Attitudes Copyright ©2013 Pearson Education9-10
Copyright ©2013 Pearson Education9-11
Personality Theories Copyright ©2013 Pearson Education9-12
Big Five Model of Personality Copyright ©2013 Pearson Education9-13 The Big Five factors are: 1.Extraversion 2.Agreeableness 3.Conscientiousness 4.Emotional stability 5.Openness to experience
Emotional Intelligence Emotional intelligence is composed of five dimensions: 1.Self-awareness 2.Self-management 3.Self-motivation 4.Empathy 5.Social skills Copyright ©2013 Pearson Education9-14
Personality Traits Copyright ©2013 Pearson Education9-15
Matching Personalities and Jobs Copyright ©2013 Pearson Education9-16
Personality Attributes and Culture Copyright ©2013 Pearson Education9-17
Understanding Personality Copyright ©2013 Pearson Education9-18
Copyright ©2013 Pearson Education9-19
Perception Copyright ©2013 Pearson Education9-20
Judging Employees Copyright ©2013 Pearson Education9-21
Distorted Attributions Say one thing but hear another Overestimate influence of personal factors Attribute success to internal factors Attribute failure to external factors Copyright ©2013 Pearson Education9-22
Perceptual Shortcuts Copyright ©2013 Pearson Education9-23
Copyright ©2013 Pearson Education9-24 Understanding Perception
Copyright ©2013 Pearson Education9-25
Learning Theories Copyright ©2013 Pearson Education9-26 Operant conditioning – Behavior is a function of its consequences. Social learning – People can learn through observation and direct experience.
Social Learning Theory Copyright ©2013 Pearson Education9-27
Shaping Behavior Copyright ©2013 Pearson Education9-28
Understanding Learning Copyright ©2013 Pearson Education9-29
Copyright ©2013 Pearson Education9-30
Contemporary Issues Copyright ©2013 Pearson Education9-31
Managerial Challenges Copyright ©2013 Pearson Education9-32
Negative Behavior in the Workplace Copyright ©2013 Pearson Education9-33
Copyright ©2013 Pearson Education9-34
Exploring Management Chapter 12 Individual Behavior.
Appreciating Individual Differences: Self-Concept, Personality,
3-2 Individual Differences: What Makes Employees Unique Copyright © 2008 by the McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Organizational.
Values, Attitudes, Emotions, and Culture: The Manager as a Person
Chapter 3: Attitudes and Job Satisfaction
2003 McGraw-Hill Ryerson Ltd. Perception, Personality, and Emotion Chapter Two.
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 7-1 Chapter Seven Personality and Attitudes.
Prepared by Charlie Cook The University of West Alabama © 2012 South-Western, a part of Cengage Learning All rights reserved. Behavior of Individuals Chapter.
9 Chapter Foundations of Individual Behavior Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 9-1.
© Pearson Education Limited 2015
Organizational Behavior (MGT-502) Lecture-8. Summary of Lecture-7.
Foundations of Individual Behavior
Introduction to Management LECTURE 26: Introduction to Management MGT
Perception, Personality, and Emotion
Organizational Behavior 15th Ed
8 th edition Steven P. Robbins Mary Coulter PowerPoint Presentation by Charlie Cook Copyright © 2005 Prentice Hall, Inc. All rights reserved.
Copyright ©2011 Pearson Education, Inc. Publishing as Prentice Hall.
B0H4M CHAPTER 12.
Chapter 14 FOUNDATIONS OF BEHAVIOR © Prentice Hall,
Organizational Behavior Definition: the study of actions OF PEOPLE at work that affect performance in the workplace. Goal? To explain and predict behavior.
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