2. RDS Web Document Delivery

3. RDS Web Document Delivery Working Group Carolyn Foote Andy Martinez Judy Gardner Teri McNally Barbara GarwoodNita Mukherjee Barbara GrauDrue Williamson Yoshiko IshiiDarryl Voorhees Christopher Lee

4. RDS Web Article Delivery A not so Extreme Makeover

5. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 RDS articles are delivered to users in paper form. RDS articles will be delivered to users in electronic form.

6. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 Users come to a library to pick up RDS articles. RDS articles will be delivered directly to the user’s desktop-- at home, office, lab, dorm, or a library public access workstation.

7. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 RDS staff place articles in envelopes, with users’ names, and on Hold Shelves. RDS staff in libraries with scanners will include article titles and patron names when transmitting articles via Ariel.

8. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 No change Users place requests for Rutgers articles in IRIS using the “Request Article/Other” form.

9. RDS Web Article Delivery: A not so Extreme Makeover After 6/1/2004NOW Users agree to copyright restrictions: use of article is for private study, scholarship, or research. No change

10. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 If articles are over 30 pages, the entire item is sent to another major campus (Camden, New Brunswick/Piscataway, Newark) for 5 days in- library use. No change

11. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 There is no charge for articles delivered among the three major RU campuses, from the Annex, and to users affiliated with off-campus pickup sites. No change

12. RDS Web Article Delivery: A not so Extreme Makeover Now After 6/1/2004 Articles are delivered among the NB/P campuses for a fee. Yes...

13. RDS Web Article Delivery: A not so Extreme Makeover  After 6/1/2004 NOW Articles are not delivered from a user’s pickup library or a library on the same campus as the user’s pickup library. Articles will be delivered from any RUL library on a user’s home campus (Camden, NB/P, Newark) for a fee.

14. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 The “A” Team rejects requests for articles from a user’s pickup library or from a library on the same NB/P campus as the user’s pickup library. The “A” Team will check requests for articles from a user’s pickup library or a library on the same campus (Camden, NB/P, Newark) for a deposit account number. If a deposit account number is present, the “A” Team will forward the request to the library to fill. Team

15. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 The cost of articles is $3 up to 30 pages. The cost of articles supplied for a fee will be $5 up to 30 pages and $.25/pg beyond 30 pages.

16. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 Users pay cash at circulation desk when picking up articles, or charge them to a departmental deposit account. Users must establish a departmental or personal deposit account prior to ordering articles for a fee. Imaging Services Deposit Accounts

17. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 Users receive a Reply in their SELF SERVICES file whenever an article request is in process, FILLED or UNFILLED. No change

18. RDS Web Article Delivery: A not so Extreme Makeover After 6/1/2004 Users receive a Unicorn email notice whenever an article request is UNFILLED. No change His RDS article request wasn’t filled. NOW

19. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 Users receive a Unicorn email notice when an article request has been FILLED. Users will receive an Ariel email notice when an article has been posted to the Web and is ready to view, print, or download.

20. RDS Web Article Delivery: A not so Extreme Makeover NOW  After 6/1/2004 Articles are held for 30 days on Hold Shelves. Articles will be available on the Web for 21 days after the user is notified.

21. RDS Web Article Delivery: A not so Extreme Makeover NOW  After 6/1/2004 Users don’t need an email account to receive paper copies. Users must have an email address in their library record to receive articles via the Internet.

22. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 Users ask questions about their RU article requests by “replying to” Unicorn email notifications. These questions are forwarded to “Ask a Librarian” and are answered by the Requests and Access Services AAL teams. No Change

23. RDS Web Article Delivery: A not so Extreme Makeover NOW After 6/1/2004 Users ask questions about accessing and viewing ILL articles posted to the Web by “replying to” Ariel email notifications. ILL staff answers these questions. ILL and RDS “posting station” staff answer questions about access and viewing ILL and RU articles posted to the Web, as well as similar questions sent to “Ask a Librarian.”