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Digital Document Delivery in West Virginia: Supporting Health Care Education Through Technology Nancy J. Wasson West Virginia University/HSL Morgantown,

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Presentation on theme: "Digital Document Delivery in West Virginia: Supporting Health Care Education Through Technology Nancy J. Wasson West Virginia University/HSL Morgantown,"— Presentation transcript:

1 Digital Document Delivery in West Virginia: Supporting Health Care Education Through Technology Nancy J. Wasson West Virginia University/HSL Morgantown, WV

2 Health Sciences Library Constituencies  On-campus faculty, staff, and students  Rural Health Education Rotation students  Distance education students  Clinical/field faculty  Health care practitioners  Anyone needing health care information – statewide, nationwide, worldwide

3 Transformation of Traditional Services Electronic methods are replacing traditional paper formats:  Interlibrary loan  Document delivery  Electronic course reserves  Full-text electronic journals

4 Electronic Document Delivery - New Format for Information Supply  Serves off-site and remote users more efficiently  Provides rapid delivery of information  Offers a convenience to onsite users unable or unwilling to physically access the library

5 Electronic Transmission between Libraries Many libraries are scanning (converting print to electronic) articles and, using Ariel software, transmitting those images to other Ariel workstations.

6 Bitmapped Images  Scanning eliminates the need to photocopy first  Scanned documents transmit over the Internet  Scanned documents require both a sending and receiving Ariel work station  Documents may be printed or sent on as an attachment (TIFF file)

7 Ariel Document Delivery Requirements/Desktop Delivery End users must have access to  MIME (multipurpose Internet Mail extensions)  Sufficient electronic mailbox capacity  Appropriate image viewers such as DocView or Imaging by Wang in order to view TIFF files

8 Evolution of Digital Document Delivery at the HSL  Spring 1995 – Ariel software/flatbed scanner received as a result of an EPSCoR grant  Spring 1998 – Electronic document delivery of TIFF files to individual users as an attachment began  Spring 1999 – Testing began using PDF format in a web-based delivery system

9 Advantages of PDF  Able to be compressed; small enough to download quickly.  Preserves original appearance of document including graphics.  Can be viewed via Acrobat Reader, a free download.  Considered the standard for electronic document delivery.

10 Minimum Hardware/Software Requirements  Windows 95 or Macintosh 6.5  56Kbps Modem Internet Connection  Microsoft Internet Explorer 4.0 or Netscape 4.0  Eudora 3.0, MS Outlook 97, MS Outlook or Outlook Express, or Netscape Messenger 4.0  Adobe Acrobat Reader 3.0

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13 Collaborative Efforts Funding  Central Administration  Library Administration Partnerships  Library Systems  Other Units, e.g. WV CONSULT Staff  Training and Development

14 Preliminary Results  End users have reacted positively.  User base has expanded to include WV CONSULT Gatekeepers/Site Coordinators RHEP students, distance learners, health care practitioners/researchers, and commercial clients.  Opportunities to serve user categories previously not served now possible.

15 New Technological Advances  Prospero captures/converts Ariel files to PDF; automates steps in providing electronic document delivery; open source; libraries can download and use free of charge  Ariel Version 3 - next release will permit handling image formats other than TIFF  Relais Express - commercial software similar to Ariel

16 Ariel Enhancements with the Release of Version 3  Designed for end-user document delivery  Able to convert a document from multi- page TIFF to PDF  Able to forward PDF files to a server or directly to the end-user  Able to create/manage address book space

17 Documents Sent Electronically During the First Half of 2001 During a six month period, January through June 2001, 72% of all documents loaned by the Health Sciences Library were sent as electronic files documents were sent using four different platforms: Ariel, Prospero, fax, or our home grown system.

18 Requests Originating at WVU – Received for WVU Patrons During the first half of calendar year % of Interlibrary Loans were received electronically via Ariel and fax. Of those 76% (2477 documents) were sent on electronically to the end user’s desktop.

19 Future Predictions - Digital Document Delivery  Expanded user base - on-campus as well as off-campus users  Electronic delivery of articles to the user’s desktop no matter which branch library holds the document  Increase demand for “document delivery” no matter whether the library holds the journal title or not

20 Digital Document Delivery Management Essentials  Investigate what is being done elsewhere  Stay abreast of new commercial software developments  Reconsider traditional staffing, procedures, methodologies

21 Conclusions  Digital document delivery is an essential component of cutting edge library support.  Technological advances demand continued monitoring/upgrading of current procedures.  Change – we must embrace it or falter in our efforts to offer premier library services to our varied constituencies.

22 Address

23 Health Sciences Library Web Site


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