1. Office for Harmonization in the Internal Market (Trade Marks and Designs) WWW.OAMI.EUROPA.EU SMEs and Trademarks OHIM's e- tools to facilitate Trade Mark and Design applications for SMEs Beate Schmidt – Cancellation and Litigation Department (OHIM) Wipo – Rome, Italy, 4 October 2010

2. Office for Harmonization in the Internal Market (Trade Marks and Designs) http://oami.europa.eu

3. Office for Harmonization in the Internal Market (Trade Marks and Designs)

4. Information Filing Communication OHIM E-Business Landscape

5. Office for Harmonization in the Internal Market (Trade Marks and Designs) 5 Benefits For Users? 24/7 availability Easy and accessible Swifter process Cheaper (for CTM filing and renewals) Online assistance and guidance Dedicated support

6. Office for Harmonization in the Internal Market (Trade Marks and Designs) TMView

7. Office for Harmonization in the Internal Market (Trade Marks and Designs) E-filing CTM

8. Office for Harmonization in the Internal Market (Trade Marks and Designs) E-filing RCD

9. Office for Harmonization in the Internal Market (Trade Marks and Designs) E-payment How to pay electronically http://oami.europa.eu/ows/rw/pages/helpFiles/epayment /help.en.dohttp://oami.europa.eu/ows/rw/pages/helpFiles/epayment /help.en.do

10. Office for Harmonization in the Internal Market (Trade Marks and Designs) VISA 4365 0087 3340 1329 08 2008 487 Bank E-payment for eRenewal

11. Office for Harmonization in the Internal Market (Trade Marks and Designs) CTM Watch How to set up an alert in CTM Watch http://oami.europa.eu/ows/rw/pages/QPLUS/pub licationOnCTMWatch.en.dohttp://oami.europa.eu/ows/rw/pages/QPLUS/pub licationOnCTMWatch.en.do

12. Office for Harmonization in the Internal Market (Trade Marks and Designs) CTM Watch

13. Office for Harmonization in the Internal Market (Trade Marks and Designs) Electronic Certificate How to generate certified copies http://oami.europa.eu/ows/rw/pages/OHIM/OHIM Publications/newsletter/1009/EBUSINESS/ebis1.en.dohttp://oami.europa.eu/ows/rw/pages/OHIM/OHIM Publications/newsletter/1009/EBUSINESS/ebis1.en.do

14. Office for Harmonization in the Internal Market (Trade Marks and Designs) Online access How to get online access to files http://oami.europa.eu/ows/rw/pages/OHIM/news/ accesstoCTM.en.dohttp://oami.europa.eu/ows/rw/pages/OHIM/news/ accesstoCTM.en.do How to request online inspection of files (MyPage) http://oami.europa.eu/ows/rw/pages/OHIM/news/ accesstoCTM.en.dohttp://oami.europa.eu/ows/rw/pages/OHIM/news/ accesstoCTM.en.do

15. Office for Harmonization in the Internal Market (Trade Marks and Designs) MyPage

16. Office for Harmonization in the Internal Market (Trade Marks and Designs) Frequently asked Questions Where to look for answers http://oami.europa.eu/ows/rw/pages/CTM/FAQ/F AQ.en.dohttp://oami.europa.eu/ows/rw/pages/CTM/FAQ/F AQ.en.do http://oami.europa.eu/ows/rw/pages/RCD/FAQ/F AQ.en.dohttp://oami.europa.eu/ows/rw/pages/RCD/FAQ/F AQ.en.do And find information on –Application,Opposition, Proceedings –Register –E-business –And many other topics related to CTM and RCD

17. Office for Harmonization in the Internal Market (Trade Marks and Designs) Information:  (+ 34) 965 139 100 (switchboard)  (+ 34) 965 139 400 (e-business technical incidents)  (+ 34) 965 131 344 (main fax)  Oami@eupopa.eu (homepage)  information@oami.europa.eu  e-businesshelp@oami.europa.eu  Office for Harmonization in the Internal Market (Trade Marks and Designs) Avenida de Europa, 4 E-03008 Alicante SPAIN Contact

18. Office for Harmonization in the Internal Market (Trade Marks and Designs) WWW.OAMI.EUROPA.EU SMEs and Trademarks OHIM's e- tools to facilitate Trade Mark and Design applications for SMEs Beate Schmidt – Cancellation and Litigation Department (OHIM) Wipo – Rome, Italy, 4 October 2010

19. Office for Harmonization in the Internal Market (Trade Marks and Designs) http://oami.europa.eu

20. Office for Harmonization in the Internal Market (Trade Marks and Designs) Information Filing Communication OHIM E-Business Landscape

21. Office for Harmonization in the Internal Market (Trade Marks and Designs)

22. 22 Benefits For Users? 24/7 availability Easy and accessible Swifter process Cheaper (for CTM filing and renewals) Online assistance and guidance Dedicated support

23. Office for Harmonization in the Internal Market (Trade Marks and Designs) TMView

24. Office for Harmonization in the Internal Market (Trade Marks and Designs)

26. E-payment How to pay electronically http://oami.europa.eu/ows/rw/pages/helpFiles/epayment /help.en.dohttp://oami.europa.eu/ows/rw/pages/helpFiles/epayment /help.en.do