Presentation on theme: "Update on the Register OAMI Users Group Meeting 9 March, 2007."— Presentation transcript:
Update on the Register OAMI Users Group Meeting 9 March, 2007
REP: Most dealt with within 48 hours, some faster REG: Queues and mailboxes: 700 mails (3 weeks ago 1.100) Oldest from 4 JAN 2007 (three weeks ago May 06) To remedy Cross training Automation Additional temporary staff Representatives and Registration
Publication, Certificates, Inspection PUB CTM: –Generally working well –Some parts of bulletin are not published –Under analysis, development and test PUB RCD: 3 parts awaiting dev./test CER: Outsourced Inspection of files –Re-organisation –Process mapping Inspection of files BacklogPendency Jul-06+ 2.000+ 100 days MAR-07225 10 days
Conclusion We have improved substantially on Recordals (backlog from 2151 to 147) and file inspection (100 days to 10 days). We have improved on Registration But we still have a challenge in Registration
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